At PointClickCare, our mission is simple: help providers deliver exceptional care. We start with our people. As a leading, founder-led, privately held health tech company, we empower our employees to push boundaries, innovate, and help shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves more than 30,000 provider organizations, improving outcomes for millions of people. We also reinvest a significant portion of our revenue into research and development, giving employees the resources to innovate and create lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our teams to build a smarter healthcare future—human-first and enhanced by AI to drive real, lasting change. Employees use AI to boost creativity, productivity, and thoughtful decision-making. By integrating AI tools into everyday workflows, collaboration improves, outcomes get better, and every team member gains the skills to maximize their impact. This begins with our hiring practices, where we look for AI expertise that aligns with our mission, and continues with ongoing training and development to support innovation throughout each employee’s journey.

Join us in redefining healthcare so it doesn’t just survive, but thrives. Learn more about PointClickCare at Life at PointClickCare, and connect with us on Glassdoor and LinkedIn.

This is a part-time contract opportunity that may supplement the work of individuals who are currently employed full-time. The schedule is flexible, with a commitment of up to 28 hours per week.

– The role is primarily (95%) completing labeling of PointClickCare clinical notes for data entry to help train AI models. You may need to sit for extended periods to complete labeling tasks.
– While labeling, provide clinical feedback and recommendations using nursing knowledge of Senior Living/SNF electronic medical records.
– Provide clinical expertise within the labeling team.
– Follow established labeling rules and offer thoughtful input about potential labeling changes to improve the product.
– Work with a team of subject matter experts, including quality review of AI products.
– Complete all required training as defined by Security, the Clinical Director, and HR.

**Requirements**
– Clinical background (RN, NP): at least 5 years of acute or LTPAC clinical experience; clinical software experience preferred, along with familiarity with predictive intelligence using an EHR.
– General familiarity with how AI is used in healthcare, including understanding terms such as LLM, NLP, and hallucinations.
– A clinical degree is required; a bachelor’s degree is preferred, with proof of clinical license verification.
– Strong organizational and project management skills.
– Ability to work independently and be self-motivated.
– Excellent multitasking and communication skills, with energy for working in a complex, fast-paced, and dynamic environment. Data labeling experience and customer support/service experience using clinical software are preferred.
– Technical aptitude or familiarity with the PointClickCare EHR is preferred but not required.
– Passion for transforming healthcare.
– Must have a working computer and internet and be willing to follow technical requirements outlined by our Security and Technology teams.

**Additional details**
– Physical security requirements: work from a private space, use a properly secured Wi‑Fi connection, and do not share access to the computer used for labeling.
– Install the approved assigned VPN and use the specific internet browser required by the project.
– Strong proficiency in written and spoken English and professional communication skills, with the ability to understand medical terminology.
– Must complete the required background check, follow the contract period requirements, and comply with HR policies while representing PCC for the duration of the contract and any related follow-on period, as specified by policy.

$37.50–$40.40 per hour.

This is a contract position paid hourly based on a 40-hour work week. The rate range is $37.50–$40.40 USD per hour and the role does not include benefits or paid time off. Instead, you will receive an additional 4% per hour in lieu of benefits. Your recruiter can share more details about the contract terms during the hiring process.

PointClickCare is an equal opportunity employer and prohibits discrimination or harassment based on race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other protected characteristic under applicable law. PointClickCare welcomes and encourages applications from people with disabilities and provides accommodations upon request during all stages of the selection process. Contact recruitment@pointclickcare.com for accommodations.

When you apply, your information is processed and stored with Lever under Lever’s Privacy Policy. We use it to evaluate your candidacy for the role and may store it and use it for future positions you apply for or which we believe may be relevant based on your background. If there is no longer an ongoing legitimate business need to process your information, it will be deleted or anonymized. If you have questions about how PointClickCare uses or processes your information, or if you would like to request access, correction, or deletion, contact PointClickCare’s human resources team at recruitment@pointclickcare.com.

PointClickCare is committed to information security. By applying to this position, if you are hired, you agree to follow our information security policies and procedures and make every effort to protect confidential and/or sensitive information.