At PointClickCare, our mission is clear: help providers deliver outstanding care. We begin with our people. As a leading, founder-led, privately held health technology company, we empower our employees to challenge limits, innovate, and help shape the future of healthcare.

With the largest long-term and post-acute care dataset and a marketplace of 400+ integrated partners, our platform supports more than 30,000 provider organizations, improving outcomes for millions of people. We also reinvest a substantial portion of our revenue into research and development to give employees the tools to innovate and create meaningful, lasting impact. Named by Forbes as one of the top private cloud companies and recognized by Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and purposeful work.

PointClickCare enables teams to build a smarter future for healthcare—human-centered and enhanced by AI to create real, enduring change. Employees use AI to boost creativity, productivity, and better decision-making. When AI tools are built into everyday workflows, collaboration improves, outcomes strengthen, and each team member develops skills to maximize their impact. This starts with our hiring approach, where we look for AI expertise aligned with our mission, and continues through ongoing training and development to support innovation across each employee’s journey.

Join us in reshaping healthcare so it doesn’t just continue—it thrives. Learn more at Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

This part-time contract role may complement the schedules of individuals who are currently employed full-time. Hours are flexible, with up to 28 hours per week available.

– The role is primarily (95%) focused on labeling PointClickCare clinical notes for data entry to help train AI models. Extended periods of sitting may be required to complete labeling tasks.
– While labeling, use your nursing knowledge of Senior Living/SNF electronic medical records to provide clinical feedback and recommendations.
– Add clinical expertise to support the labeling team.
– Follow the established labeling guidelines and offer thoughtful suggestions about potential labeling updates to improve the product.
– Work with a team of subject matter experts, including quality reviews of AI outputs.
– Complete all required training as assigned by Security, the Clinical Director, and HR.

**Requirements**
– Clinical background (RN, NP): at least 5 years of acute or LTPAC clinical experience; clinical software experience is preferred, including familiarity with predictive intelligence using an EHR.
– General familiarity with how AI is used in healthcare, including terms such as LLM, NLP, and hallucinations.
– A clinical degree is required; a bachelor’s degree is preferred, along with proof of clinical license verification.
– Strong organizational and project management skills.
– Ability to work independently and stay self-motivated.
– Excellent multitasking and communication skills, plus the energy to succeed in a complex, fast-paced, dynamic environment. Data labeling experience and customer support/service experience using clinical software are preferred.
– Technical aptitude or familiarity with the PointClickCare EHR is preferred but not required.
– A strong commitment to transforming healthcare.
– You must have a working computer and internet connection and be willing to follow the technical requirements set by our Security and Technology teams.

**Additional details**
– Physical security requirements: work from a private space, use a properly secured Wi‑Fi connection, and do not share access to the computer used for labeling.
– Install the approved assigned VPN and use the specific internet browser required for the project.
– Strong proficiency in written and spoken English, professional communication skills, and the ability to understand medical terminology.
– You must complete the required background check, meet contract-period requirements, and follow HR policies while representing PCC throughout the contract and any related follow-on period, as outlined in policy.

$37.50–$40.40 per hour.

This is an hourly contract role based on a 40-hour work week. The pay range is $37.50–$40.40 USD per hour. There are no benefits or paid time off; instead, you will receive an additional 4% per hour in place of benefits. Your recruiter can share more details about the contract terms during the hiring process.

PointClickCare is an equal opportunity employer and prohibits discrimination or harassment based on race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applications from individuals with disabilities and provide accommodations upon request throughout the selection process. To request accommodations, contact recruitment@pointclickcare.com.

When you apply, your information is handled and stored by Lever in accordance with Lever’s Privacy Policy. We use it to evaluate your eligibility for the role and may retain and use it for future roles you apply for, or for positions we believe may be relevant based on your background. If there is no longer an ongoing legitimate business need to process your information, it will be deleted or anonymized. If you have questions about how PointClickCare uses or processes your information, or if you want to request access, correction, or deletion, contact PointClickCare’s Human Resources team at recruitment@pointclickcare.com.

PointClickCare is committed to information security. By applying, and if hired, you agree to follow our information security policies and procedures and to make every effort to protect any confidential and/or sensitive information.