Client Success Manager Life Sciences

last updated March 22, 2022 22:55 UTC

Truveris

HQ: Remote

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Truverisis a leading digital health company focusedon delivering truth and clarity in pharmacy.Truveris’ proprietary technology, coupled with deep pharmacy expertise, helps to build a more efficient market that maximizes choice, accessibility and prescription drug affordability. Our solutions provide the insight and knowledge to help people lead healthier and more productive lives. For more information on our solutions, visit https://truveris.com.

This position is not eligible to be performed remotely from Colorado.

POSITION SUMMARY

The Client Success Manager (CSM) will be responsible for ensuring that Truveris is meeting and exceeding each customer’s expectations throughout their lifecycle with Truveris. The CSM will own the day-to-day operation of client programs, identifying key success metrics and driving a standardized client engagement process .To do this effectively, the CSM will function as an internal expert for program operations, confirming feasibility of proposed solutions and working cross-functionally to implement these solutions. The CSM will keep track of a client’s interaction with Truveris, identify areas for program improvement and work with the Sales Director and Client Experience Manager to make recommendations. This position will report to the Senior Client Success Manager.

This position is 100% remote.

Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please review our CCPA/CPRA policies here.

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