About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We’re beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today – with flexibility and control. About the role

The Business Operations Manager drives operational effectiveness, scalability, and customer experience across Unlock’s Operations organization. This role works closely with Operations leadership, particularly Sales and Fulfillment, to identify high-impact challenges, design data-in