About Hipcamp

Hipcamp unlocks access to private land, creating new places for people to get outside and go camping. We believe that spending time in nature is essential to a happy and healthy human life, and we are passionate about our mission to get more people outside. We are deeply proud of the impact Hipcamp creates by making nature more accessible, providing income to support the protection of private land, and creating community across the urban-rural divide. Hipcamp is also backed by some of the top investors in the world, including Andreesen Horowitz, Benchmark, Bond Capital and Index Ventures.

Hipcamp’s culture is built on a deep and genuine commitment to helping people connect with the outdoors. The product is not just Hipcamp.com and our mobile app—it is also the on-the-ground experiences of our Campers and Hosts. We believe in the power of technology to unlock amazing real-life experiences for our community.

About The Role

Hipcamp is looking for a Senior Business Development Manager to join as a leader in Hipcamp’s US Market Operations team. In this role, you will be responsible for leading a team of Account Representatives (“Host Experience Managers”), responsible for driving the growth and expansion of our Host community. Hipcamp is in early stages of building out this sales function and is looking for an experienced leader who will help strategize, test, and build the playbooks from the ground up. As a Business Development Manager, you will refine our target-setting methodology, create sales compensation structures, ensure the right people and processes are in place while closely collaborating with senior leadership to execute against both short- and long-term market goals. This is a great opportunity to lead a high-performing, high-impact team; to redefine a new growth function and to have fun doing it.
What You’ll Do

Team Management:
Lead and develop a team of 6+ high performing Account Representatives (“Host Experience Managers”), each of whom are tasked with both sales and account management responsibilities
Provide hands-on coaching to ensure the team meets and exceeds monthly target business goals
Develop automated reporting tools to streamline measurement of team performance metrics
Develop the team to become top achievers and future leaders

Execution:
Work with senior leadership to establish OKRs and targets/goals for the sales team
Work cross-functionally (e.g., Product, Marketing, Operations) to source and prioritize leads, as well as optimize sales tooling
Exceed monthly sales and account management targets/goals and successfully complete all activities that drive revenue generation and host satisfaction
Implement strategic coaching, planning, and forecasting

Business Acumen:
Build and refine a sales strategy that will extend our leading market position
Utilize data and industry knowledge to coach teams, share best practices and troubleshoot how to best communicate the value of Hipcamp to landowners
Prioritize and effectively manage your team’s time to maximize business impact

Customer Centricity:
Help design processes that solve issues at scale and improve the efficiency of our teams and the experience of our Host partners, whether it be sprint planning, leads prospecting, qualification, pitching, closing or onboarding
Foster a “Leave it Better” mentality within your team that empowers individuals to become true owners of their pipelines and advocates of our Host partners

Basic Qualifications

5+ years full cycle sales experience as independent contributor
3-5 years of leadership experience within sales and account management while building, leading, coaching, and growing a team of 5+ direct reports
Thoughtful leader with excellent communication skills and high emotional intelligence
Consistent track record of success leading a team to exceed new business and retention goals
Experience handling sales activity and analyzing metrics to deliver results against plans
Willingness to roll up your sleeves as required to refine targets, define compensation structures, etc.

Preferred Qualifications

Experience with both Field/Outside Sales and Inside Sales
Experience with account management and/or customer success
Experience leading a distributed/remote team
CRM experience
Prior travel, hospitality, and/or marketplace experience

About Our Work Environment

Compensation will be a mix of salary and stock options. We are a 100% remote company post Covid-19.

Health is essential to happiness. In addition to full health insurance, all team members receive a monthly wellness stipend and $1K in Hipcash because we believe getting outside is excellent preventative medicine in addition to increasing your creativity, lowering your stress, and making you an overall more awesome human.

We focus on results, not hours. We believe that clearly defined goals combined with great people, empowerment, and autonomy create the best results. We feel confident that inclusive and diverse teams working on an important cause can accomplish extraordinary things.

Hipcamp is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact we are confident that the most inclusive and diverse teams accomplish the most extraordinary results.