Role: Professional Services Delivery Engineer III/IV

Experience – 7-12yrs

Skill sets – AWS + Devops (Terraform, Kubernetes, Docker, CICD, GitHub, Jenkins etc)

Location: GGN / BLR / Pune

Key Responsibilities

• Automate deployments utilizing custom templates and modules for customer environments on AWS.
• Architect AWS environment best practices and deployment methodologies.
• Create automation tools and processes to improve day to day functions.
• Educate customers on AWS and Rackspace best practices and architecture.
• Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks.
• Assist Rackers across the Cloud Function.

Technical Expertise

• Experienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR.
• Near expert knowledge of AWS Products & Services, Compute, Storage, Security, networking, etc.
• Proficient skills in at least one of the following languages: Python, Linux, Shell scripting.
• Proficient skills with git and git workflows.
• Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance.
• Highly skilled in Terraform/IaC, including CI/CD practices.
• Working knowledge in Kubernetes.
• Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems.
• Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools.
• Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.
• Knowledge in the application of current and emerging network software and hardware technology and protocols.

Skills

• Passionate about technology and has a desire to constantly expand technical knowledge.
• Detail-oriented in documenting information and able to own customer issues through resolution.
• Able to handle multiple tasks and prioritize work under pressure.
• Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.
• Strong written and verbal communication skills, both highly technical and non-technical.
• Ability to communicate technical issues to nontechnical and technical audiences.

Education

• Required Bachelor’s degree in Computer Science or equivalent degree.

Certifications

• Requires Associate level Certificates in AWS or professional level certificate.