At Lendbuzz, we believe financial opportunities should be more personalized and fair. We use innovative technology to help underserved and overlooked borrowers gain better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built our company and culture on a steadfast belief in the promise and strength of diversity. We value independent, critical thinking.

We’re seeking an exceptional team member to manage and coordinate the collection of delinquent payments for auto loan accounts. This role is 9:00 AM to 6:00 PM EST.

Key responsibilities:
– Make collection calls, send emails, or texts for assigned delinquent accounts
– Handle inbound customer calls related to collections and redemptions
– Keep clear, detailed notes
– Set up and process one-time payments
– Prepare delinquent accounts for the post-repossession process
– Send notices and communicate with clients in a timely, organized manner
– Review accounts referred for repossession and legal action
– Provide written and verbal instructions
– Ensure compliance with the Collection Standard of Conduct policies
– Perform various administrative tasks

Key requirements:
– Spanish and English proficiency preferred
– 1+ year of collections experience in a call center environment
– Auto collections experience preferred
– Prior collections experience, ideally in the automotive industry
– Strong customer service, communication, and organizational skills
– High level of integrity
– Team-oriented mindset with the ability to work independently
– Ability to work 9:00 AM to 6:00 PM EST

Pay: $22–$26 per hour.

We believe:
– Diversity is a competitive advantage—we’re better with a range of experiences, perspectives, and backgrounds.
– Compassion is a strength—we care about our customers and build long-term relationships.
– Simplicity is essential—we make our processes and forms as easy and intuitive as possible.
– Honesty and transparency are non-negotiable—we bring these values into every interaction.
– Financial opportunity belongs to everyone—we work every day to improve lives by expanding access.

If you share these values, we’d love to hear from you.

Background checks:
After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any assessment of results will be based on an individualized review of the applicant’s or employee’s specific record and the duties and requirements of the role.

Note on recruiting outreach:
We’ve been informed of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (e.g., @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never request sensitive information or conduct interviews through messaging apps.