We are looking for a talented & creative Associate Product Designer with 2-3 years of experience to become an integral part of our Product Team at ThoughtExchange. You’ll have the opportunity to influence product design in a dynamic environment by striking the right balance between the functional and the emotional—always keeping our users and their goals in mind.

ThoughtExchange is one of Canada’s fastest growing companies and is the only Enterprise Discussion Management platform powered by patented anti-bias technology. Modern leaders use ThoughtExchange to quickly gain critical insights and improve strategic decision making. With backing from some of the top investors in North America, ThoughtExchange is trusted by leaders across the globe to drive pivotal discussions at scale.

Reporting to the Group Product Manager, you will work with our UX/UI team, product managers, developers and customers. You will play a major role in the overall product design of our software using your creativity, design principles, and talent in creating a functional and delightful user experience.

Responsibilities:

Establish workflows and designs based on best practices and research to deliver user-centric solutions
Create various research and design outputs, from personas and journey maps through to wireframes, prototypes, high-fidelity concepts, and engineering-ready UI designs
Experiment and rapidly iterate based on team feedback, and user testing
Contribute to discovery activities, reviewing customer feedback and data analytics
Collaborate with the rest of the UX/UI team to design a user experience and user interfaces that deliver the highest value product to our customers
Co-create and maintain our design system
Support our anti racism and diversity, equity & inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives, and completing all required ADEI trainings

What we think is true about you:

Degree or diploma in a UX/UI/design related discipline, or equivalent demonstrable experience
2-3 years experience in creating and implementing UX/UI design
Experience with usability testing, user interviews and other methods of user research
Strong work portfolio that demonstrates creative design thinking as well as a deep understanding of UI/UX best practices
Exceptional communication skills including written, verbal, and presentation
Be a great team player and can work well on a collaborative team
Able to merge business requirements with conceptual ideas and distill them into meaningful product design
Strong attention to detail, excellent organizational and time management skills
Experience in creating low-fi and hi-fi prototypes using tools such as Figma, Invision etc

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

ThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time to time emergencies happen and you may need to reschedule an interview – we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

About Us:

Mutual respect and reciprocation are the lifeblood of our company. And a working relationship isn’t just about what you can do for us – it’s also about who we are, and what we can do for you.

Who we are:

• Over 200 inspired people work at ThoughtExchange. Their collective experience, ranging from academia to nonprofit to “I’m a high-school dropout who loves Brené Brown’s work and really wants to make a difference”, make our company the very special place it is.
• Our investors believe in us, too. We’ve previously closed over $18M of investment from some of Canada’s top angels, and we recently closed $34 million in Series B funding with a syndicate of incredible US and Canadian investors. To say that we are ready for take off is an understatement.

What we offer:

• Growth and opportunity. Sure, we offer perks such as training and professional development. But beyond that, you’ll find yourself surrounded by mentors from all walks of life, each with a unique set of skills and experience that brought them here.
• Community. We like getting to know one another both in and out of the workplace, whether it’s collaborating in our virtual company meetings, connecting over donut dates or getting together in our offices or on the road.
• Fulfillment. It’s hard to find yourself counting down the days until Friday when you can see and feel the impact what you’re doing makes on the world. Take a skim through our blog and see what we mean.
• Job satisfaction. We don’t mean to brag, but people love working here.
• Work and life. If we’re not able to take work out of our life when we need to, we’re not able to put our life into our work when we want to. With flexible working, an open annual vacation policy and remote work opportunities, make anywhere your office.
• Ownership. In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company.