Senior Analyst I’s are responsible for quantifying and communicating Included Health’s value to our clients. This position plays a crucial role within our Financial Impact team, which reports up through our broader Insights for Business Excellence (IBEX) organization.

The IBEX team’s mission is to translate data and business context into insights that drive the best decisions and actions for our clients and our business. We partner closely with our Data, Product, and Go to to Market organizations, among others, to assess the impact that Included Health has on the cost of healthcare for our clients and quantify that both in terms of clinical outcomes as well as financial savings. This supports both growth and retention of current and prospective clients, and helps to optimize our broader business strategy.

Some examples of things you might work on:

Create or refresh the savings methodology for a given IH product.
Calculating trend and/or total cost of care impact from IH products and services.
Research and understand the drivers of increased or decreased savings for a particular client or product and develop strategies based on findings
Scaling insight generation and enabling other teams to self-serve key data through report automation and dashboarding projects
Scaling insightful analyses to deliver to the market (e.g., to prospective clients, to consultants/brokers, etc.), supporting our growth
Serve as the expert on financial impact and reporting as part of a cross-functional team designing new product features

We predominantly use SQL, Python, Looker, and Google Workspace tools to complete and share our work. We primarily use Jira, Confluence, Github, and Slack for communicating, collaborating, and managing our work and documentation.

Responsibilities

– Conduct actuarial analyses on the cost of healthcare, such as forecasting of industry trends
– Serve as a subject matter expert on healthcare claims and drivers of cost
– Own savings and ROI methodologies for one or more of Included Health’s products (e.g., assessing need for methodology updates, creating parameter estimates for change, optimizing methodologies)
– Contribute to the development, design, and implementation of IH products as an active member of a cross-disciplinary team and serve as the expert on how products can impact financial performance
– Clearly and succinctly document and maintain said documentation of savings and ROI methodologies for the purpose of client communication, peer knowledge sharing, and future reference
– Support organizational alignment on best methodologic approach to measuring savings and value delivered from IH Products and Services
– Conduct complex analyses and translate the results of these analyses into actionable recommendations for clients
– Occasional travel to client sites for business review meetings and company offices for strategy and team building meetings

Required Qualifications:

– A minimum of 5 years of related experience with a bachelor’s degree in Actuarial Science, Mathematics, Statistics or Economics. Other Bachelor (or higher) degrees may be considered
– Completion of at least 1 actuarial exam in pursuit of the ASA or other equivalent designation
– Expert proficiency in SQL and Excel/Google Sheets, and familiarity with BI tools such as Looker or Tableau
– Knowledge of the employer-sponsored health space, population health/health economics experience, and/or experience working with health plans serving commercial populations
– Experience working with various types of raw data including (but not limited to) medical/Rx claims data, eligibility data, product data, and survey data
– Experience creating thoughtful healthcare economics/actuarial analyses leveraging complex data and presenting the results to clients and other key stakeholders
– Understanding of the drivers and nuances of healthcare costs
– Demonstrated ability to contribute to cross-functional projects
– Strong attention to detail and eagerness to learn new analytical approaches
– Excellent written and verbal skills to communicate to and build trust with peers, clients, and other key internal and external stakeholders
– Comfort with ambiguity and defining an approach to a given question or problem

Preferred Qualifications:

– You write clean and efficient code
– You review team member’s code with high attention to detail and a critical eye
– Proficiency with Python for data analysis, automation, and API interaction
– Experience with Google Workspace tools, Salesforce.com platforms and data, Slack, Jira, Confluence, Github, and Jupyter notebooks is a plus

The United States new hire base salary target ranges for this full-time position are:

Zone A: $93,850 -$110,910 + equity + benefits
Zone B: $107,928- $127,547 + equity + benefits
Zone C: $117,313 – $138,638 + equity + benefits
Zone D: $122,005- $$144,183 + equity+ benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health’s commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone’s unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:

Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
Generous Paid Time Off (“PTO”) and Discretionary Time Off (“DTO”)
12 weeks of 100% Paid Parental leave
Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
11 Holidays Paid with one Floating Paid Holiday
Work-From-Home reimbursement to support team collaboration and effective home office work
24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations

Physical Requirements:

Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments
Ability to respond effectively to changing situations, with accommodations available for varying response times.

Cognitive Requirements:

Ability to form a plan for execution of a particular analysis or deliverable
Facilitate communication and collaboration with clients and stakeholders.
Attention to detail as applied to analytics requests and review prior to delivery of results
Critical thinking skills
Curiosity
Strong verbal and written communication skills
Adaptability to changing priorities
Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.
Prompt and regular attendance at assigned work location.
Ability to remain seated in a stationary position for prolonged periods.
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
Ability to interact with leadership, employees, and members in an appropriate manner.

The duties and responsibilities in this job description are neither exclusive nor exhaustive and will be updated on a regular basis and may be amended in the light of changing circumstances or business needs. While this job description is intended to be an accurate reflection of the current job, Included Health reserves the right to add, modify, or exclude any duty or requirement at any time or without any notice. Finally, this job description is not intended in any way to create a contract of employment. Unless you have a written employment agreement signed by an authorized Included Health or Doctor On Demand representative, you are employed at-will.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.