This position will report to the Head of Admissions and will be a key strategic position in the operational direction of the admissions processvertical. The ideal candidate will be a hands-on and scrappy professional who has experience in business operations, business management, or business consulting.
If you enjoy finding creative ways to design and optimize processes and you have a strong thirst for learning, then this job is perfect for you.
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Duties & Responsibilities
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– Own the operational design, maintenance, and improvement of all Admissions processes
– Optimize and automate back-end and applicant-facing processes through creative approaches and the use of no-code tools
– Initiate qualitative and quantitative data gathering by talking to applicants to shape and prioritize the right improvements
– Deploy strategic changes throughout the application process
– Manage the team of associates that runs day-to-day operations
– Use Airtable and/or analytics tools to track operational experiments
– Improve the applicant experience by ensuring each step in the application process is explained in an efficient and effective manner
– Work closely with the Admissions Director and the Growth team to develop and deploy experiments throughout the admissions process
– Promote a culture of high-performance, continuous improvement and learning, and work-life harmony
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Education, Skills, and Experience
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– 2+ years in a business operations, business management, or business consulting role
– Proactiveness at identifying operational issues and experimenting with creative solutions
– Ability to quickly switch between high-level strategy and scrappy, hands-on execution
– Ability to prioritize and drive decisions based on data
– Strong attention to detail
– A good team player with great time management skills
– Excellent written and verbal communication skills in English
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You ideally…
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– Have prior startup and remote work experience
– Have been described as resourceful, proactive, and entrepreneurial
– Have high empathy for working with individuals from different countries and cultures
– Are eager to experiment and learn
– Are based in Europe/Americas/Africa (for max. timezone overlap with the rest of the team)
– Consider yourself to be a global citizen and passionate about making opportunities more equally distributed around the world
– Are familiar with working with modern tools such as Airtable, Zapier, Integromat, Customer.io, etc.
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What we offer
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– Opportunity to join a rapidly growing company and shape our brand and marketing organization.
– Autonomy, while working alongside the Admissions & Growth teams.
– The opportunity to join the whole team at the company retreats around the world every year, while also enjoying a remote culture that fosters deep relationships through weekly online activities.
– Work alongside a fully-distributed team of people from all around the world with a deep belief in our core values:
– We are global citizens
– We are passionate about our mission
– We invest in people
– We are eager learners
– We are transparent
– We take ownership of our work
– We live a harmonious life
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How to apply
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Send us a short paragraph telling us why you think you are a great fit for this position. Include the word “banana” at the beginning so we know you read the entire job description 🙂
Microverse is an equal opportunity employer and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.
*This is a full-time remote position.*
NOTE: Our company has competitive and transparent salaries adjusted for cost-of-living in different geographies. Your salary will depend on experience as well as the average cost of living in your area using a proprietary and transparent salary calculator for remote employees.
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