POSITION: Operations Manager
COMPANY: The Finance femme
REPORTING TO: CEO, Kendra James Anderson
STATUS: FT employee, US applicants only
BENEFITS: 10 paid holidays, 3 weeks PTO after 90 days, unlimited PTO after 1 year and more
LOCATION: remote, must be able to work CT hours, US residents only
START DATE: June 14, 2021
APPLICATIONS ACCEPTED THROUGH: May 24, 2021
ABOUT THE OPERATIONS MANAGER POSITION
At The Finance femme, we help women entrepreneurs elevate their business with our proven business strategy & finance expertise, so they can confidently run their business and live their best lives. We are excited to bring on an Operations Manager to join our incredible team! The candidate that joins us will have experience in an Operations role and be familiar with technology in a business that leverages digital marketing.
The core competencies of the role are Project Management, Human Resources, Systems + Processes, KPIs + dashboards. While creating efficiency is paramount in this position, it will be equally as important to present work (dashboards, reports, gantt charts, etc.) that looks pretty and presentable! We are huge on presentation for our clients as well as our internal team. We also like to work smarter, not harder so the successful candidate is not scared to try new things and ultimately creates a culture of efficiency for our business.
This is a Full-Time employee remote role. We ask that you are able to work the hours of 8am-5pm CT.
YOU’RE PERFECT FOR THE FINANCE FEMME IF…
- You have strong research skills and enjoy digging until you can find the best solution (ie, what’s the best way to automate contracts?)
- You can see the big picture and have a solid understanding of how one project impacts the business as a whole.
- You have experience hiring and have managed the hiring process end-to-end.
- You are a wiz at Gantt charts.
- You are tech savvy and love creating efficiencies. You’re not scared to try something new to improve what we have!
- You understand that presentation matters! You enjoy presenting beautiful reports, charts, dashboards etc.
- You take full ownership of a project, proactively do the research needed and present the solutions.
- You are a high achiever!
- You believe every meeting should have an agenda and objective; and while you enjoy friendly conversation you understand the importance of diving right into work and getting to business quickly.
- You are incredibly organized and have a system for everything.
- You take personal responsibility and massive pride for the work you produce.
- You are a self-starter; you can anticipate needs and take action.
- You have a great work ethic, mastered time management, and close the loop
- on every project.
- You think in systems and processes.
- Going above and beyond comes natural to you.
- You have solid experience in an operations-focused role supporting a business model that leverages digital marketing.
- You are comfortable working in the following tools or can get up to speed quickly (Acuity, Google Sheets, Excel, Gantt tools, Basecamp).
RESPONSIBILITIES
Project Management
- Refine day-to-day operations with a high level of efficiency to support the mission of The Finance Femme
- Ensure that all operational processes are properly documented and that key information is organized, accessible and secure
- Create detailed project management plans and manage the day-to-day
projects
- Track project status and provide detailed but succinct updates to the CEO
- Create and document new systems and processes for internal activities
- Improve on current systems
- Build out new SOPs and ensure current SOPs are up to date and checked
frequently
- Manage day-to-day resources to ensure the team is set up for success
Human Resources
- Manage the Onboarding process for new clients as well as our team members and contractors (editing contracts, creating invoices, creating email sequences, setting them up in Basecamp, etc.)
- Manage the end-to-end hiring process (2 new roles hired by q4)
- Manage the contracts and deliverables of work with our contractors
- Create a performance review process and establish a cadence for reviews
- Implement and run monthly team meetings
- Ensure branding consistency across all of our materials
- Organize our internal docs, processes and proposals, canned email responses, and SOPs in our company portal
KPIs + Reporting
- Create KPIs and metrics that the team can track
- Assist in ensuring that team members are hitting KPI targets
- Produce dashboards that are beautiful to the eye!
ABOUT KENDRA
Kendra James Anderson is CEO of The Finance Femme LLC, and Virtual CFO to several successful women entrepreneurs. She is a business owner, entrepreneur, and former corporate climber who loves all things business and finance and has a passion for sharing that knowledge with other high performers.
Her days are filled supporting a small group of busy and successful businesswomen on everything from inventory analysis and financial projections to investor relations and process improvement. Kendra also coaches and mentors other women in the Accounting, Finance & Tax industry – helping them build premium businesses & brands and stand apart from the rest.
Insight about Kendra:
Enneagram: 3
Myers Briggs: ISTJ
StrengthsFinder: Relator, Maximizer, Futuristic, Strategic, Discipline
Enneagram: 3
Myers Briggs: ISTJ
StrengthsFinder: Relator, Maximizer, Futuristic, Strategic, Discipline
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