As a Solutions Architect, you will work directly with customers and users to resolve their issues. Solutions Architectis an experienced engineer who is seeking a career in customer facing, highly technical http://position.It is a big plus, if you have experience supporting an open source product, or worked on Hazelcast, or other caching and NoSQL solutions.

Job Responsibilities:

• Provide technical support and develop proof of concept applications

• Monitor the Support Portal to ensure that we meet the SLAs. Research, reproduce, troubleshoot, and solve highly challenging technical issues.

• Collect feedback from the community, users and customers, shape the future of Hazelcast

• Create code samples, tutorials, blog posts and articles.

• Manage technical inquiries from customers.