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Description
We are looking for a recruiter to help us grow the ConvertKit team. The right person for this role will help us attract and hire diverse talent from across the globe, create a fabulous candidate experience, guide new hires through their onboarding, and keep track of it all through proactive communication and clear metrics.
The right person for this role is a team player and natural relationship builder. You’re adept at creating and managing equitable hiring processes that are an extension of what it’s like to work at ConvertKit. You focus on managing our hiring, recruiting, and onboarding functions, and you regularly take off your recruiter hat to collaborate with the Ops team on shared projects.
As ConvertKit’s sole recruiter, you will:
- Build relationships to become a trusted partner to each hiring manager to help them achieve their hiring goals through transparent communication and mutual accountability
- Focus on positive candidate experience by setting expectations, communicating timely updates, and providing actionable feedback
- Source, evaluate, close, and pipeline a diverse and high-performing set of candidates for a variety of roles
- Evolve and manage ConvertKit’s employer brand, creating a long-term vision and working consistently to make it a reality
- Manage all aspects of hiring administration, including co-authoring job descriptions with managers, posting roles, updating and deciding about our Applicant Tracking System (ATS) and recruiting “tech stack”, documenting process, drafting offer letters, completing reference checks, and more
- Create and maintain a candidate pipeline utilizing creative sourcing strategies and partnerships with talent communities
- Drive the success of hiring at ConvertKit by setting performance goals, defining hiring metrics, and measuring progress – you will continuously evaluate the efficacy of our hiring process and drive operational improvements and efficiencies as needed
- Craft and manage every detail of a new hire’s onboarding experience – in partnership with hiring managers – setting new hires up for success in their first 30 days with the team
- Provide training and mentorship on all things hiring to the rest of the ConvertKit team
- Stay informed with equal employment opportunity (EEO) and affirmative action guidelines and laws
As part of the Ops team, you will:
- Learn about the Operations team – our shared goals and priorities – and have an opportunity to collaborate with your teammates on shared initiatives that support the broader team
- Think big picture on how to make hiring and recruiting less reactive/seasonal and more proactive and consistent throughout the year
- Create leverage in your role to help the Ops team remain small and effectively serve a growing team
A successful candidate will have a combination of the following:
- Strong experience sourcing across a variety of roles – especially technical roles – employing a variety of engagement strategies
- Exceptional communication skills – you can effectively articulate value to candidates and your collaborators; you proactively keep stakeholders apprised of developments; you listen well and seek to understand
- Deep understanding and passion for diversity, equity, and inclusion – you continuously explore and invest in structural changes that make ConvertKit a place where everyone can succeed and thrive
- A consultative nature – you respond quickly to questions and go the extra mile to provide a great experience for candidates and your collaborators
- Great organization and project management skills – you juggle multiple candidates and tasks and stay on top of all issues
- Strong sense of ownership – you develop dependable plans for your work with clear milestones, proactive communication, and reasonable time frames; you devise creative solutions to address constraints and obstacles along the way
- Full life-cycle recruiting experience – you’ve owned recruiting end-to-end, from job posting to offer negotiations, and everything in between
- An understanding of what makes ConvertKit unique and how to market that value to candidates
- Skilled at partnering with organizational leaders to develop hiring plans, understand business goals, train hiring team members, and manage shifting priorities
- Passion for hiring data and efficiency, including the know-how to build and manage effective processes and systems of measurement
- Comfortable making adjustments and changes on the fly with a positive, collaborative attitude
- Relationship-driven – you enjoy cultivating relationships with all types of people. You build rapport easily in the short-term and nurture trust-based relationships in the long-term
- Good handle of regulations and compliance for all U.S. -based hiring practices
Salary & Benefits
ConvertKit has standardized salaries based on position, no matter where you live. For Operations team roles we have five levels. For this role, we’re hiring at a level 3 ($115,000) or level 4 ($140,000). Level is based upon your experience and our interview process.
Other benefits include:
- Profit Sharing – Learn about profit sharing and comensation at ConvertKit
- Four weeks paid vacation per year
- $1,000 yearly vacation bonus for taking five consecutive days of vacation, fully unplugged from work
- Equity in ConvertKit – when you join and when you help us hit company targets
- 401k with a 5% match
- 10 paid holidays a year
- Two weeks of paid sick + mental health and wellbeing time per year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- 12 weeks paid parental leave and flexible scheduling in your child’s first year
- $3,000 annual childcare benefit
- Monthly medical benefits up to $1,600 a month toward premiums. Dental and vision premiums covered 100%
- Gender-affirming benefits
- $4,000 equipment allowance for your first two years, $3,000 budget every following two years (US employees only)
- $3,500 annual learning & development budget
- Four-week, paid sabbatical after five years with the team
- The team gathers twice a year for fantastic virtual or in-person retreats
How to Apply
We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.
Here’s what you can expect from the hiring process for this role:
- Written application
- A phone screen with someone on the hiring team
- A short, 2-hour or less homework assignment
- A technical interview to discuss the homework assignment and your experience
- A culture contribution interview
To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context.
ConvertKit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
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