Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.

Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho’s technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly.

The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages – from getting the dreaded “we missed you” note, to stolen packages. He set out to fix the problem so many customers and brands face.

Today, Veho’s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating. With teammates in 30 U.S. states, Veho will be in 50 markets by the end of 2022.

About the Role

As one of the founding members of the design team at Veho, you will work on design across all products including UX strategy, discovery and delivery with the goal of helping Veho move towards a unified design strategy. You will advocate for the customer and deliver experiences that are driven by data. You will drive product and design decisions that are valued and loved by users. You will help build a high caliber team as well as influence and be a part of the interview process.

You could have a hand in any number of greenfield projects on the roadmap this year including a consumer mobile app, a driver mobile app, and enhancing our enterprise products.

You will

Work on design across all products including UX strategy, discovery, delivery and brand
Help Veho move towards a unified design strategy
Be involved in interview design and hiring for your team
Work on greenfield mobile and web products

Required Qualifications

4+ years of experience building and shipping applications or software at the level of whole features/products that encompass an end-to-end experience across a variety of platforms
Interaction Designs skills defining how an experience should behave based on understanding people’s needs, plus consideration of how this innovation will scale.
Experience using prototyping skills to demonstrate how a particular flow or interaction will work
Visual Design skills with proficiency in typography, desktop/mobile UI, color, layout, iconography and aesthetic sense and how these elements impact product function
Experience leading product direction and strategic thinking while developing product goals, identifying opportunities, and making decisions based on the impact to people and the company
Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts

Preferred Qualifications

Experience showcasing your end-to-end design process across multiple projects, that include interaction and visual design artifacts, multiple iterations, and high-fidelity prototypes
Experience connecting your work with other cross-product initiatives within the company to drive collaboration
Experience developing brand strategy and driving cohesive brand and design guidelines company wide

Our Values

Human – You value human dignity and treat others with respect. You value everyone as a unique individual no matter their role, seniority, or expertise.
Ownership – You take 100% responsibility for the areas you are accountable for, and support others to succeed in theirs.
Team Success – You recognize that the team’s success is your personal success. You support others through open-mindedness and transparency, and actively seek the best solution even if that isn’t your own.
Candor – You relentlessly pursue personal growth and are open & honest about your own shortcomings. You provide authentic, candid feedback to your peers, and welcome the same in return.

Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time. Applicants must be able to understand and effectively communicate orally and in writing with all parties regarding work matters, which are generally conducted in English. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.