Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.
Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 3,000 organizations across 75 countries, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto supports 200+ global security standards natively, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Sprinto’s extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks.
Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for organizations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.
- Provide fast, effective customer support across chat, email, Slack, and video (24×7).
- Deliver clear, helpful solutions-troubleshooting integrations, APIs, and cloud infrastructure issues.
- Proactively identify emerging trends, escalate crucial feedback, and improve documentation.
- Stay on the cutting-edge of product developments and security compliance.
- Swiftly recognise and manage critical outages, collaborating closely with engineering and leadership teams.
- 2-4 years of customer or technical support experience.
- Skilled communicator (verbal and written) with proven technical troubleshooting abilities.
- Hands-on experience with Cloud platforms, API integrations, and change management tools is preferred.
- Calm under pressure, empathetic, patient, and customer-focused.
- Familiarity with Freshdesk is a bonus.
- Remote First Policy
- 5 Days Working With FLEXI Hours
- Group Medical Insurance (Parents, Spouse, Children)
- Group Accident Cover
- Company Sponsored Device
- New Skill Development Policy
To apply for this job, please visit the application page
