ModSquad collaborates with leading global brands and is seeking outstanding customer service professionals.

Do you have experience responding to customer requests through tickets or email?
Are you interested in working from home with flexible hours?
If so, ModSquad is currently recruiting new independent Mods to join its community.

If you’d like to contribute to exciting projects, ModSquad is a great fit. Our clients are innovative, well-known companies whose users expect exceptional support—and that’s exactly what we deliver.

Our Mods bring strong skills, a positive attitude, and reliable motivation. They help customers find solutions, resolve issues, and get the most out of the products and services our clients offer. New projects are available now, and more will be added soon.

**Hourly rate:**
To be discussed during the interview.

**Project coverage (Pacific Time):**
24/7

**Commitment:**
8 hours on February 9, 2025

**Language:**
English

**We’re looking for:**
• Excellent customer service skills
• Interest in television and film
• Experience in technical support
• Familiarity with Zendesk
• Ability to work independently and ask questions when needed
• Strong problem-solving skills across different applications and platforms
• Professional-level English
• Availability for 8 hours on February 9

**Technical requirements:**
• Desktop or laptop with Windows 10 or higher
• Reliable headset
• Willingness to install MSQ security software and a two-factor authentication app on your phone

**What you’ll receive:**
• The chance to support major international clients such as the NFL, Vimeo, and Topps
• Flexible, self-directed scheduling
• Access to exclusive “Hot Gigs”
• Fully remote work
• Competitive hourly pay (shared during the first interview)
• Paid training

**Tip:**
Complete your application carefully and take your time. Clear, detailed answers can improve your chances of being invited to interview.

**Note:**
Chromebooks are not compatible with ModSquad projects.

**About ModSquad:**
ModSquad provides managed digital engagement services worldwide. With a network of more than 10,000 Mods, we offer customer support, content moderation, community management, and social media services for major brands including the NFL, Zendesk, and Topps. We help businesses strengthen customer relationships. Our Mods operate in over 70 countries and more than 50 languages, making us a trusted partner in digital engagement.

ModSquad is an equal opportunity employer and evaluates all applications without regard to legally protected characteristics.

Compensation varies by client and is not negotiable. Rates will be provided during the interview and depend on factors such as location, task complexity, and relevant experience. This opportunity is not available to residents of California, Colorado, New York State, or Washington State.