Imagine starting each day genuinely excited to work, knowing your contributions support a global mission that makes a real difference. If you’re ready for a career shift, the Interaction Design Foundation (IxDF) has an inspiring opportunity waiting for you.

When you join us, you’re not just switching jobs—you’re advancing your career on an international stage. IxDF is more than an organization; it’s a global initiative committed to making top-quality design education accessible to everyone. With team members and learners in over 100 countries, your work will influence people worldwide. You’ll engage with diverse cultures and support a platform that reaches millions, ensuring each day is dynamic and meaningful.

Our Commitment to Our Members

Everything we do is driven by our dedication to our members—they are the reason we exist. This focus pushes us to exceed expectations at every opportunity. We’re seeking someone who shares this mindset: a talented, hard-working individual with deep empathy for our learners and a strong desire to deliver excellence. You’ll play a key role in making every member feel supported, valued, and inspired throughout their journey with us.

Your Role in the IxDF Community

• Communicate daily with members and prospective learners through email, chat, and social media, providing fast, accurate support. You’ll resolve issues, offer guidance, and ensure a smooth experience.
• Represent our brand with pride, conveying our mission and values in every interaction and maintaining our outstanding reputation.
• Work closely with teams across the organization to streamline internal processes and enhance the user experience.
• Assist with administrative tasks and ad-hoc projects to keep operations running efficiently.
• Keep documentation and knowledge resources updated, accessible, and valuable for both internal teams and learners.
• Help shape internal processes that influence engagement and key performance metrics by analyzing workflows and suggesting improvements.
• Contribute to and update our internal knowledge base, supporting initiatives that promote learning and information sharing.
• Share member feedback and insights with other teams to boost retention, satisfaction, and overall growth.
• Embody our values as one of the first points of contact for our community, helping build strong and positive connections.
• Take full responsibility for your tasks, working independently and maintaining high-quality output while managing multiple priorities.

About You

• You thrive in fast-paced environments and enjoy handling a variety of ad-hoc projects.
• You love helping people and take pride in solving problems and earning their appreciation.
• You’re independent, resourceful, and eager to take initiative.
• You naturally pay attention to detail and enjoy completing tasks with accuracy and care.
• You enjoy solving problems—especially those that haven’t been spotted yet—and find satisfaction in meeting individual needs.
• You communicate clearly in writing and are enthusiastic about continual learning.
• You take ownership of your work and consistently deliver high-quality results.
• You stay focused and dependable, even with repetitive tasks.
• You work well under tight deadlines and know how to prioritize effectively.
• You’re resilient, recover quickly from setbacks, and offer constructive solutions.
• You’re highly self-disciplined and thrive in a flat organizational structure with minimal supervision.
• You live in a time zone between Europe (UTC+0) and East Asia (UTC+8).

Bonus Points

• You genuinely love writing and enjoy crafting thoughtful, precise sentences.
• You have an interest in UX design and how it can improve people’s lives.
• You enjoy explaining complex ideas in simple, engaging ways.
• You excel at creating structure and organizing processes efficiently.

What We Offer

• A role that is truly valued—our admin and support teams are essential to our success.
• Opportunities for meaningful impact and professional growth, directly contributing to projects that support our global community.
• A full-time position within a fully remote team, including daily video collaboration and annual team trips.
• A work culture free of unnecessary titles, politics, or drama—your character, work ethic, and results are what matter.
• A mission-driven environment where you help make high-quality design education accessible to millions.
• A highly agile organization with minimal bureaucracy and a strong focus on efficiency and action.
• A culture where passion, performance, and excellence meet—requiring resilience, discipline, and long-term determination.
• A hands-on workplace where clear results matter, and you’ll be inspired by the achievements of those around you.

How to Learn More and Apply

To submit your application and explore our work culture and values, visit:
https://www.interaction-design.org/about/careers

Apply as soon as possible—we believe in taking action quickly, and we’re excited to meet you!