Macon Travel Easy has a great problem with more business than we can currently handle. We are looking for a mission-focused, strategic, and process-minded leader with experience scaling an organization, leading an executive management team, and developing a performance culture among a group of diverse, talented individuals. The COO must be a leader who is able to help others at MTE deliver measurable, cost-effective results. Importantly, the successful COO will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the COO bring efficient and effective systems to increase the productivity of the organization, is it also critical that the team retain the creative spark that drives the MTE concept.

Responsibilities

Reporting to the CEO, the COO will lead all internal operations and will have the following responsibilities:

Working in partnership with the CEO, create the strategic five-year plan and implement new processes and approaches to achieve it Serve as the internal leader of the organization: Coordinate the annual operations plan and budget Lead the performance management process that measures and evaluates progress against goals for the organization Provide for all staff a strong day-to-day leadership presence; support an open-door policy among all staff Instill a human capital development and “coaching” culture within MTE; upgrade human resources functions including: training, development, compensation and benefits, employee relations, performance evaluation and recruiting Develop an accounting system that provides the organization with quick access to financial information and enables strategic budgeting

Lead and manage the team, who have the following responsibilities:

Property Research Tracking Customer Service Scheduling Administrative aspects including proposal preparation

Equity

5.0 – 20.0