As a Customer Experience Agent for Slack, your task is to make our customers successful. This is a demanding role that requires a broad skillset. Not only will you be directly responsible for keeping Slack’s customers happy and productive, but you will also spend time working with the development team to test new features before release. Your job is to ensure that Slack’s customers have the best experience possible.

We take customer service seriously. This is not some mindless low-level job, but a position we consider essential to the team’s success. We have a healthy roster of high profile companies that rely on Slack for their day-to-day communication and we want to provide the best service we possibly can.

Please apply directly:

Salary and compensation

$30,000 — $45,000/year

Equity

0.0 – 0.01