We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Responsible for creating holistic, engaging, and user-friendly digital experiences that meet user needs and expectations. To create products and services that fulfill user needs, providing a positive, functional experience aligned with business goals. The main mission is to understand user needs, behaviors, and expectations to design solutions that ensure intuitive, efficient, and enjoyable interactions with digital products and systems.

Main Responsibilities/Activities:

Research and understand user needs, desires, and behaviors using research methods such as interviews, usability testing, and data analysis.

Apply techniques like Design Thinking, Design Sprint, Lean Inception, and Service Blueprint, among other design tools, facilitating workshops and collaborative activities.

Create personas, which are fictional profiles based on real user data, to represent different demographic and behavioral groups.

Map and create visual artifacts of the user experience in different scenarios using necessary design tools (e.g., user journey, flow, etc.).

Organize the information and functionality architecture of the product logically and intuitively to facilitate user navigation.

Develop wireframes, prototypes, and interactive mockups to translate concepts and ideas into concrete design solutions.

Collaborate with other team members, such as interface designers, developers, and content specialists, to ensure integration between user experience and visual design.

Work closely with developers and other stakeholders to ensure the correct and effective implementation of design solutions.

Collaborate closely with team members, including interface designers, developers, and other stakeholders, to ensure seamless integration between user experience and visual design, ensuring the effective implementation of the designed solutions.

Conduct usability tests and interface evaluations, collecting user feedback and making iterative adjustments to improve the experience.

Ensure that the design is accessible to all users, following accessibility guidelines.

Use analytics data to assess the effectiveness of the current design and identify areas for improvement.

Align design decisions with business goals and objectives, ensuring that the user experience is in harmony with the strategy.

Stay updated on user experience design trends and best practices by participating in events, courses, and communities related to the field.

Prioritize accessibility and inclusion when designing experiences, ensuring that digital products are usable by a wide range of users, including people with disabilities, different abilities, and various forms of interaction.

Use AI to understand user behavior, identify opportunities for improving experience, and propose design solutions that optimize interactions. Create intuitive and personalized interfaces that promote user efficiency and satisfaction, aligned with the Flow strategy.

Requirements:

Strong experience as a UX Lead/Senior UX Designer

Wireframing experience

Ability to host workshops

Experience with cross-platform applications

Strong English

Ability to visit client office in Spain a couple times a month