About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Role: Salesforce CPQ Business Analyst

Location: Pal Alto, CA (onsite)

Job Description:

· Strong knowledge on Quote to Cash, Service contract, Entitlement using SFDC, CPQ and NS.

· Good understanding in Opportunity to Invoice process

· Good functional knowledge about SFDC system

· Able to work directly with business to gather the requirements.

· Translate the requirement to the technical team.

· Facilitate User Testing, Planning and execution.

· Self-starter, motivated, well-organized.

· Good listener, Willing to learn new things and thrive in a fast-paced team environment

· Work closely with global and regional stakeholders, development teams, and architects to solve business problems

· Writing user stories, acceptance criteria as per business needs

· Driving Agile modeling sessions and leading the sprint demos and backlog grooming sessions

· Manage customer relationships and day-to-day interactions & escalations.

· Develop business case documents, business processes diagrams, and use cases

· Analyze business requirements perform gap analysis and root cause analysis

· Work with cross-functional teams to identify dependencies

Why should you apply for this role?

Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.

Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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$13,000 – $135,000 a year

Know what it’s like to work and grow at Brillio: Click here