Job Summary:

• Answer incoming calls of individuals having interest in our services.
• Educate family members and prospective residents regarding our services.
• Asking questions to understand customer requirements and close sales.
• Maintain good customer relationships and follow up with residents, families and referral sources regarding potential admissions.
• Enter and update customer information and notes in the database.
• Conduct interviews of potential residents the facility.
• Verify potential resident insurance coverage and income.
• Coordinate and facilitate appropriate admission to our facility.
• Maintain current knowledge and understanding of client payment sources, for example; Medicaid, Social Security, SSI, MLTC.

Requirements:

• Proven experience as Telesales representative or other sales/customer service role.
• Dedication and compassion to provide seniors with services.
• Must be an excellent communicator and have superior people skills.
• Must be comfortable presenting our Assisted Living services over the phone.
• Ability to learn about services and describe/explain them to prospects.
• Excellent knowledge of English.
• Must be able to organize and prioritize many tasks effectively.

Benefits:

– $80 Weekly pay

– Paid Time Off