Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you’ll fit right in

About the Role:

We are seeking a highly motivated and results-oriented Technical Recruiter to join our growing team in Madrid’s vibrant tech hub. You will be instrumental in identifying, attracting, and hiring exceptional engineering, IT, and data talent to meet our ambitious company goals. This role requires a deep understanding of the local tech market, strong relationship-building skills, and the ability to manage the full recruitment lifecycle efficiently and in compliance with Spanish labor laws.

Key Responsibilities:

• Manage the full recruitment lifecycle from initial job posting to offer negotiation and onboarding, ensuring a seamless and positive candidate experience.
• Collaborate closely with hiring managers to understand specific technical requirements, define role expectations, and develop effective, Spain-specific recruitment strategies.
• Source and attract candidates using a variety of channels.
• Screen candidates by reviewing resumes, conducting initial interviews, and coordinating technical assessments to evaluate their qualifications, skills, and cultural fit.
• Build and maintain a robust talent pipeline for future hiring needs by fostering long-term relationships with potential candidates.
• Stay updated on industry trends, salary benchmarks, and competitive hiring practices in the Madrid tech market.
• Ensure compliance with all relevant Spanish labor laws, GDPR, and recruitment best practices.
• Track and analyze recruitment metrics (e.g., time to hire, cost per hire) to optimize our recruitment processes and make data-driven decisions.

Qualifications

• Proven work experience as a Technical Recruiter, IT Recruiter, or similar role, with experience in managing a high volume of requisitions.
• Technical expertise with an ability to understand and explain job requirements for technical roles (e.g., different programming languages, DevOps, cloud computing concepts). Excellent communication and interpersonal skills, with a high proficiency in both Spanish and English to navigate our global teams and talent pool.
• Hands-on experience with various interview formats (structured, competency-based) and recruiting tools (ATS, resume databases, social media platforms). Strong organizational and time-management skills to manage multiple tasks and priorities in a fast-paced environment.
• Analytical and decision-making skills to assess candidates effectively and make informed hiring recommendations.
• Familiarity with the Madrid tech ecosystem and an understanding of the local talent market dynamics.
• Fluent in English

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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