😎 Our Culture

Quantum Metric’s number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work – from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

🚀 About the Role

This internship supports active Security Engineering and Operations initiatives focused on improving security tooling, operational workflows, and process maturity across the organization. The intern will assist with operational security activities, documentation, detection tuning support, and analysis of security controls under guidance from the security team.

The role provides hands-on exposure to security engineering and operational processes such as vulnerability management, security operations (SecOps), application security, incident response, and detection and monitoring, while also supporting emerging areas such as AI security governance and internal security tooling.

This internship is designed to give practical experience in how security engineering and operations teams work together at scale, with an emphasis on learning, documentation, analysis, and process improvement.

🔧 Responsibilities

• Support operational security requirements across security operations, vulnerability management, application security, data loss prevention, and incident response workflows
• Assist in developing, tuning, and validating SIEM detections by reviewing existing alerts, researching improvements, and documenting findings under guidance from the security team
• Support AI security initiatives, including responsible use of AI tools, governance considerations, and contributing to the development of internal security tooling and automation where appropriate
• Support cloud and platform security initiatives through research, documentation, and analysis of security controls, configurations, and coverage, under guidance from the security team
• Contribute to security process improvement and documentation, consistency, and long term operational readiness

💡 Requirements

• Education:
• Currently pursuing or recently completed a Bachelor’s degree in Computer Science, Information Security, Engineering, Data Science, or a related technical field (required)
• Experience:
• Coursework, labs, trainings, internships, or projects related to information security, systems, cloud platforms, or IT operations (desired)
• Security Tooling & Processes:
• Interest in or familiarity with security tooling and processes such as vulnerability management, security operations, incident response, application security, or detection and monitoring
• Willingness to learn how security engineering and operations teams function
• Technical & Analytical Skills:
• Foundational understanding of computer systems, networking, and cloud concepts
• Comfortable working with technical tools, reviewing information, and documenting findings
• Strong written and verbal communication skills and attention to detail
• Scripting or coding experience is a plus
• AI & Communication:
• Interest in AI usage within security teams, including safe use and governance

🏆 Intern Perks and Compensation

This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you’ll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

12 week program with 20hrs / week

Weekly meetings with Internship Mentor

Flexible work environments

MacBook and awesome swag delivered to your door

Compensation: $25/hr

🐉 About Quantum Metric

As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line.

Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @https://www.quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/