About the Role

As a Senior Project Manager, you will play a pivotal role in managing complex projects and ensuring that business and engineering teams can create and utilize high-quality data and experiments. You’ll oversee the project lifecycle, ensuring adherence to organizational standards and Agile methodologies while facilitating clear communication across teams. Your leadership will contribute to optimizing time, talent, and resources, ultimately driving key business initiatives forward.

What You’ll Do

• Lead and manage key projects, ensuring alignment with business goals and organizational priorities.
• Facilitate quarterly strategic planning sessions, OKR goal-setting, and ensure alignment between team efforts and company objectives.
• Investigate and review requests from stakeholders, identifying and addressing their needs effectively.
• Manage internal and cross-functional communication, ensuring clarity around business needs and project objectives.
• Oversee team backlog to ensure successful project execution.
• Conduct analysis, reporting, and process improvements to enhance Agile practices and team productivity.
• Manage internal and cross-functional communication, ensuring clarity around business needs and project objectives.
• Proactively identify blockers, mitigate risks, and ensure timely, high-quality project deliveries.
• Mentor team members, ensuring smooth onboarding and continuous professional development while fostering a culture of trust, accountability, and innovation.

What We’re Looking For

• 5+ years of experience in Project Management, ideally within the software industry.
• Expertise in Agile methodology and Scrum framework; Lean principles will be a plus.
• Strong data analysis skills with the ability to use data to drive project decisions and optimize processes.
• Proven experience in project delivery within a CI/CD environment.
• Exceptional communication skills and the ability to manage relationships with key stakeholders and cross-functional teams.
• Ability to lead and inspire teams, driving high performance and engagement through process improvements and mentoring.
• Strong experience managing complex projects that require balancing multiple priorities and stakeholder needs.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable!

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer’s mission is to help people. We do this by connecting our members with verified Experts to help answer life’s questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We’re constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.