Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
As a Sales Enablement Specialist, you will work with sales enablement to develop, facilitate, execute, optimize, assess, and measure enablement programs targeted to the entire GTM organization.
How you’ll add value:
- Manage and continuously improve the new hire onboarding program, ensuring meticulous project planning, stakeholder signoff, and seamless program execution.
- Serve as the primary liaison between onboarding and Enablement teams, overseeing the scheduling and coordination of role-based sessions and ensuring continuous updates to all onboarding facets, including R365U (virtual onboarding), eLearning modules, and enablement outputs for a cohesive new hire experience.
- Act as a player-coach, guiding, supporting, and working alongside the team on all aspects of the onboarding program, including new hire communications such as welcome emails, feedback emails, and monthly recaps.
- Facilitate virtual onboarding sessions for groups of 20+ new hires monthly, engaging and setting expectations from day one.
- Develop interactive eLearning content that aligns with onboarding goals, ensuring materials are both engaging and impactful for a virtual environment.
- Measure onboarding output and effectiveness, tracking new hire progress and providing insights to sales management to support continuous coaching and development.
- Ensure transparency between new hires and sales management, creating pathways for feedback and tracking to foster ongoing skill development and role readiness.
- Foster cross-functional collaboration with teams like product marketing, deal desk, customer success, and solution engineering to support holistic onboarding experiences.
- Simplify and optimize onboarding processes, identifying and implementing improvements to increase efficiency and enhance new hire productivity.
- Handle multiple onboarding projects and tight deadlines, demonstrating the ability to work quickly and efficiently to meet program needs.
- Background in program management and program building, with a strong focus on creating structured, scalable onboarding experiences.
- Adapt to a constantly changing work environment with agility and a commitment to excellence in onboarding program delivery.
What you’ll need to be successful in this role:
- Bachelor’s degree strongly preferred.
- Experience building and managing virtual onboarding programs with a track record of successful implementation.
- Facilitation experience, including leading virtual sessions and engaging groups effectively.
- Skilled in writing and developing eLearning content for onboarding, ensuring interactive and engaging materials.
- Experience with value-based sales methodologies such as Challenger, Command of the Message, and ValueSelling Framework.
- Proficiency with MEDDPICC methodology and its application in training programs.
- Experience measuring enablement success metrics to assess and improve onboarding effectiveness.
- Proficient in key tools within our tech stack: Showpad, SharePoint, Salesloft, https://www.salesforce.com, CPQ, LinkedIn Sales Navigator, ZoomInfo, and Microsoft Suite products.
- Strong project management skills and a keen attention to detail, with the ability to manage complex onboarding projects.
- Deep understanding of the sales environment, including experience with full-cycle sales, sales content, tools, and prospecting skills.
- Excellent communication, project management, and time management skills, capable of handling multiple, simultaneous projects with both long- and short-term priorities.
- Passionate and enthusiastic about onboarding and enablement with a proactive and positive attitude.
- Minimum of 2 years of full cycle sales experience, preferably in SaaS.
- At least 3-4 years of enablement experience with a preference for SaaS background.
- Restaurant industry experience is a plus.
- Willingness to travel up to 15% to support onboarding activities and ensure alignment with cross-functional teams.
R365 Team Member Benefits & Compensation
- This position has a salary range of $110,000-$125,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
$110,000 – $124,999 a year
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
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