AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The Global Logistics Specialist supports and coordinates international and domestic transportation and logistics operations. This role facilitates the efficient and cost-effective movement of goods while ensuring compliance with customs regulations and company policies. The specialist collaborates with internal teams, external partners, and vendors to assist in maintaining smooth global logistics operations and meeting delivery timelines.

Essential Functions:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Logistics Coordination:
1. Manage the end-to-end process of international and domestic shipments, including freight forwarding, customs clearance, and delivery.
2. Coordinate with suppliers, warehouses, and carriers to schedule and monitor shipments.
3. Collaborate with international partners to ensure alignment on shipping schedules and regulatory requirements.
4. Facilitate clear communication and resolve conflicts or misunderstandings promptly.
5. Act as the primary point of contact between internal teams, carriers, freight forwarders, and customs brokers.
Compliance and Documentation:
1. Ensure compliance with international trade regulations, customs laws, and company policies.
2. Prepare and review shipping documents such as bills of lading, invoices, and certificates of origin.
• Logistics Tracking and Monitoring:
• Use tracking systems and tools to monitor shipments in real time, ensuring timely updates to stakeholders.
• Address delays, discrepancies, or other issues promptly to minimize disruptions.
• Maintain accurate records of shipment statuses and provide regular reports on progress and exceptions.

Core Competencies:

• Communication Proficiency: Demonstrated ability to convey information effectively and professionally.
• Thoroughness: High attention to detail and commitment to accuracy in all tasks.
• Time Management: Strong organizational skills to meet deadlines in a dynamic environment.
• Customer Focus: A proactive approach to understanding and meeting customer needs.
Work Environment:
• This role operates in a professional office environment, requiring the use of standard office equipment such as computers, telephones, photocopiers, and filing systems.
Physical Demands: The physical requirements include frequent sitting, standing, walking, and using hands to operate office equipment. The ability to occasionally lift and move items weighing up to 25 pounds is required.
Position Type and Expected Hours of Work: This is a full-time, salaried exempt position. Standard hours are Monday through Friday, 8:00 a.m. to 7:00 p.m., with occasional evening and weekend work as required to meet job demands
Travel: No travel is expected for this position.
Required Education and Experience:
• 1-2 years of experience in global logistics operations and practices.
• 1-2 years in a customer service role.
• Proficiency in Microsoft Excel and Word.
• Familiarity with third-party small parcel and freight tracking programs.
• Strong attention to detail and adaptability in a fast-paced environment.
Preferred Education and Experience:
• Three years of related experience.
• Knowledge of U. S. export laws.
• Experience with software programs relevant to logistics operations.
Additional Qualifications: None required for this position.
Other Duties: This job description is not designed to be a comprehensive list of all responsibilities, duties, or activities. Duties and responsibilities may change as necessary, with or without notice.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

– Medical, Dental, and Vision Insurance

– 401(k)

– Paid company holidays

– Paid time off

– Paid parental and caregiver leave

– Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.