😎 Our Culture

Quantum Metric’s number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges + games, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work – from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

🚀 About the Role

Are you passionate about event planning and eager to gain real-world experience in a fast-paced and dynamic environment? Join Quantum Metric as an Event Marketing Contractor and unlock a world of valuable skills that will propel your professional growth.

You can expect to gain experience with event planning, project/vendor/stakeholder management, ROI tracking, and all the tools required to succeed in experience marketing within the SaaS industry.

📎 Project Scope

• Coordinate with vendors to ensure details are clearly communicated and deadlines for deliverables are met
• Oversee contracting, procurement, and payment processes both internally and with vendors
• Responsible for meeting shipping and processing deadlines for event materials and swag giveaways
• Create and maintain templated event landing page, registration, and attendee communication setup in Splash
• Implement improvements and best practices for future events based on lessons learned and feedback received
• Stay on top of trends to help source new venues and types of events that a cutting edge

🔧 Responsibilities

• Event Planning and Execution: Manage the ins and outs of planning and executing events. From venue selection and budgeting to vendor management and logistics coordination, you’ll manage end-to-end execution of our North American events. This includes marketing support including landing page creation, registration flow and promotional assets which you’ll work with our Studio team to create.
• Project Management: Leverage strong project management skills by overseeing various aspects of event planning. Set goals, create action plans, and ensure tasks are completed within deadlines. Embrace the opportunity of managing multiple projects simultaneously.
• Performance Management: Track program performance with Salesforce campaigns, create event workbooks for field teams to track attendance, and work with Marketing Operations to ensure results are tracked appropriately.
• Audience Management: Work with Quantum Metric’s clients, vendors, and partners, honing your audience management skills. From written and verbal communication to negotiation and conflict resolution, you’ll build a network by establishing relationships with event stakeholders. Create audience outreach strategies in partnership with the Director, North American Experience Marketing.
• Creativity and Problem-Solving: Contribute to brainstorming sessions and develop innovative event concepts, themes, and experiences. Sharpen your creative skills and thrive in finding solutions to problems that arise during event planning and execution.
• Attention to Detail: You believe that no detail is too small to obsess over. Ensure that every aspect of an event, from decorations to catering and audiovisual setups, is meticulously planned and executed. Master event preparation and quality control.
• Teamwork and Collaboration: Collaborate closely with cross-functional teammates including but not limited to:
• Studio: Create promotional materials and event branding.
• Legal & Finance: Contract management and payment setup/scheduling.
• Marketing Operations: ROI tracking and list uploads.
• Sales & Account Management: Attendee targeting and communication.
• Time Management and Adaptability: Embrace the fast-paced nature of event coordination. Exhibit excellent time management skills and adapt to changing circumstances. Prioritize tasks, tackle unexpected obstacles, and remain flexible in your approach.

💡 Requirements

• Hubspot/Salesforce/Splash experience preferred
• Organization: Applicants should have strong organizational skills to manage various tasks, timelines, and resources.
• Communication: Excellent verbal and written communication skills are crucial to communicate with vendors and team members.
• Attention to detail: Events often involve numerous small details that need to be handled accurately.
• Problem-solving: Events can be unpredictable, and issues may arise unexpectedly. Applicants should have strong problem-solving abilities to handle obstacles that may occur during an event.
• Time management: The ability to prioritize tasks, meet deadlines, and work efficiently under pressure is fundamental.
• Flexibility: Events often require last-minute changes or adjustments. Applicants must be flexible and adaptable to handle unexpected situations with grace.
• Compensation: $24.85 – $35.58 per hour for a 6-month contract

🐉 About Quantum Metric

As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line.

Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 98%.

In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last four-consecutive years, and has made Best Places to Work list by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.comemail address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts tosecurity@quantummetric.com

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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