We are looking for a Community Manager to join our team. If you are experienced in social media and community management, we would like to meet you. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should have great communication skills and the ability to moderate online and offline conversations with our community. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

• Set and implement social media and communication campaigns to align with company objectives
• Lead the development of an engaged community of users and potential users
• Provide engaging text, image and video content for social media accounts
• Respond to comments and customer queries in a timely manner
• Monitor and report on feedback and online reviews
• Organize and participate in events to build community and boost brand awareness
• Build relationships with users, potential users, industry experts and journalists
• Stay up-to-date with digital technology trends

Requirements

• Proven work experience as a community manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Stock Option Plan
• Work From Home