Customer Support Engineer

last updated July 24, 2021 6:10 UTC

Xamarin

HQ: Remote

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Your Role:

As a Customer Support Engineer, you’ll be the first point of contact with Xamarin’s customers. You’ll work closely with customers from a potential problem to a successful solution, delighting customers in the process.

Key Responsibilities:

  • Work through support cases and prioritize cases appropriately

  • Work with customers to help them achieve their goals using Xamarin technologies

  • Monitor issues on the Xamarin Mailing Lists, Forums, as well as other public channels such as StackOverflow

What We’re Looking For:

  • Sample artifacts of your coding acumen, examples include: GitHub projects, or other open source participation, sample bug – reports filed, Stack Overflow reputation, technical Blog

  • A strong interest in mobile apps on iOS or Android

  • Excellent written communication skills

  • Ability to adapt to different scenarios because everyday is different!

  • A demonstrable willingness and ability to learn quickly with technology

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