First and foremost, the Community Manager is a reliable resource. They’ve got some culinary chops and know their way around an immersion circulator. It’s not necessary that the right person be the equivalent of Heston Blumenthal now, but they’ve got to be willing, and more importantly, able, to learn enough to engage with most of our customers.
Here’s what you’ll be responsible for as a community manager at Anova:
Education – You’ll be working to help provide resources that can teach our customers how to use our device.
Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels
Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties
Events and event planning – attending industry events in your city (often outside of 9-5 hours) and planning meetups for your community
Customer relations – the Community Manager is responsible for customer support that comes in via social channels and managing our online community page
Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
$90,000 — $100,000/year
