Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify, BigCommerce, and Magento.

Our product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. 💬 + 📦 = ❤️

We’ve been around since 2015, and we’re serving over 6000+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.

Our growth exceeded 200% in 2020, so we raised $25 million Series B in December 2020 to double our global team and to accelerate our progress towards our mission to transform support from painful to exceptional for merchants. 🥳

The Business Development and Partnerships team, is hiring a Strategic Partner Manager in San Francisco or Los Angeles

This is your chance to join a winning team driving half of the revenue of a growing Tech Startup.

Why join us?

🚀 We’re among the fastest-growing startups in the eCommerce ecosystem 🦄 We’ve built an extremely efficient go-to-market engine 🥇 Work with a talented team you’ll learn a lot from 🙏 Join a company where automation, good & clean data are core beliefs shared by all

More cool things to know about Gorgias 😁

• Raised our Series A for $14M in November 2019:https://techcrunch.com/2019/11/26/gorgias-series-a • Raised our Series B for $25M in December 2020:techcrunch.com/2020/12/10/gorgias-series-b/ • What our customers are saying:https://apps.shopify.com/helpdesk • Our software stack:https://stackshare.io/gorgias • Other positions:

Gorgias ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.