Overall Responsibility

• Design and implement new functionality for American Well’s flagship Online Care product.

• Engage in all aspects of release cycles including requirements review, work estimation, design, implementation, testing, and review.

• Work with QA to understand and resolve defects.

• Identify gaps in requirements or designs, and present options to address them.

• Provide last-line support to the Hosting and Professional Services teams responsible for helping our customers reach their goals.