Our client is looking for a Senior DevRel Engineer to join their team. The ideal candidate will be playing a crucial role in onboarding protocol partners onto their Layer 1 Blockchain. They will establish highly efficient processes and be the technical liaison between Engineering, Business Development, Product and Design teams. This is a full-time, remote position.

What You Will Do:

• Act as devoted support for developers and integration partners: Research, diagnose and solve technical problems raised by customers (developers). Act as an escalation point regarding product engagement, liaising between Engineering and Business Development teams to troubleshoot and resolve requests.

• Standardize Support processes: Establish operational procedures and standards for developer support, update and improve documentation whilst optimizing and streamlining efficiencies.

• Be an Advocate: Proactively communicate with internal partners regarding technical issues as they arise. Communicate with internal and external partners to help drive prioritization and technical resolution.

• Working Cross-Functionally: You’ll work closely with the Engineering, Business Development, Product and Design for any adjustments needed to be made.

Who You Are:

• 2+ years of experience in an Integration Engineer/ DevRel role.

• Solid experience contributing to and improving an onboarding system for customers/ partners

• 1+ Year in web3 space.

• Experience in supporting and troubleshooting web applications, JSON and Rest APIsBash, Javascript, Python, or other scripting experience

• Excellent written and verbal communication skills.

• Proficient in multiple programming languages.

• Possess a strong understanding of the crypto ecosystem.

• You’re able to communicate in various methods, complex concepts to people with technical and non-technical backgrounds.

• You must be adaptable in a niche space and develop creative solutions/ processes.

Nice to Haves:

• Technical Writing (Documentation).

• Experience designing and building and onboarding system/s for customers/ partners.

• Understandings and familiarity with web technologies (DNS, HTTP, TLS, Web services)

• Bash, Javascript, Python, or other scripting experience

• Experience in supporting and troubleshooting applications built on a microservice architecture

• Experience with cloud solutions (AWS, Azure) and distributed systems

• Experience with at least one of the following database technologies – MongoDB, PostgreSQL, Oracle, SQL Server, MySQL, Redis

• Understanding of Ethereum, web3 development, and the blockchain ecosystem

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Interview Process:

• Recruiter Screen: 30 minutes.

• Head of Business Development: 1 hour.

• Technical Product Manager: 1 hour.

• Recruiter Debrief: 15 minutes.

What They Offer:

• A fully remote work environment with an international and diverse team.

• Competitive salary; including stipends for home office set-up, wellness, internet and cell phone.

• Token grants for exploration and/or investment.

• Work in a fast-paced start-up environment with experienced industry leaders.

• A learning environment where you can deep-dive into the frontier of blockchain.

DisclaimerBenefits, perks and policies are subject to change and eligibility may vary based on location. Recruitment agencies and consultants may not submit resumes/CVs through this website or directly to managers. Kava Labs does not accept unsolicited agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Kava Labs.

$70,000 — $110,000/year