Solution Engineer

last updated January 23, 2022 19:46 UTC

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NewStore is looking for a Solution Engineer to join our Field Service Team. The position reports to the Director Professional Services. The place of work could be in Berlin or remote within Germany with periodic travel to other officeand customer locations.

The ideal candidate will have a strong background as a developer and an interest in interfacing with clients and advising project engineering teams of our solution partners. You will work closely with internal teams, including product management and engineering, as well as solution partners. To achieve this you will be an expert on how to leverage NewStore core functionality and how to implement customizations if needed. Ideally, you step up over time to become a Solution Architect in our Field Services team.

Responsibilities:

  • You are the advocate of NewStores technology and implement yourself or educate other teams, you lead by example with your technology expertise and methodology

  • As a seasoned customer-facing professional, you will have skills to influence stakeholders and team members

  • You will responsible for attaining customer objectives within time and scope with maintaining the quality of architecture

Required skills:

  • 5+ years of experience in professional software development inseveral of the following subject areas:

  • eCommerce, OMS, In-Store retail and (m)POS systems and processes

  • CRM, ERP and Fulfillment integrations

  • Technical background on implementing on client- and server-side: RESTful web services, web technologies, mobile applications (JavaScript a plus)

  • Experience with Test Automation and Test Automation Frameworks

  • Strong programming skills in

  • Backend development and integration technology, including programming in Javascript (nodejs) using Amazon Lambda Services OR

  • Mobileweb and app technologies on iOS & Android including Javascript 6, React Web / React native, Redux, HTML5 and CSS3

  • Strong analytical, empirical troubleshooting and debugging skills

  • You enjoy working with customers

  • Ability to advise external engineers in technical questions and best practices regarding our product

  • Strong English language written and verbal communication skills, German a plus

  • Travel 25%

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