US Based Applicants Only. Not hiring in Washington state, Oregon state, San Francisco, or New York.

What We Do

Simply put, we make websites easier to use. Through a scientific method of determining which site improvements result in actual performance improvements, we replace the old way of designing sites through gut feel and management opinions with designing sites through data. Tactically speaking, clients come to us for both strategic direction and to supplement their internal teams.

The Sales Assistant

We struggled with what to call this job since while the core of the job is sales assistant, the job will also be what you make of it. We refer to our current sales assistant, Jill Mendoza, as our “Jill of all trades” and she has a small picture of Wonder Woman as the :jill: emoji in our slack instance. Unfortunately, we have grown too big for Jill to be able to do everything, so we need more help.

Here are a few of the many, diverse tasks that you’ll be potentially doing:

• Working to make sure quarterly client reviews are on track, and scheduling them with the clients
• Creating sales decks with our CEO and 2 VPs of business development
• Creating proposals with our CEO and 2 VPs of business development
• Ensuring contracts are signed by all parties and facilitating handoffs between business development and the product management team
• Various marketing tasks such as updating the website, sending out newsletters, posting jobs for sales assistants, etc (how meta!)
• Helping to arrange team travel and client dinners
• Competitive research and general LinkedIn research

Who we’re looking for

Our most successful candidates have the following skills/experience/traits:

• Ability to get things done with little direction
• Worked cross-functionally in a highly collaborative environment, preferably in a remote capacity
• Genuinely like working with clients and their distributed stakeholder group
• Lifelong learner

If you’re interested in checking out the swell people you’ll be working with, click here to learn more about the team.

If you have questions as you go through this, make notes and if we haven’t answered them by the end, feel free to email chris@crometrics.com or tom@crometrics.com.

Our Culture

+ We’re a remote company.We are spread out all over the country and enjoy the flexibility remote working affords. Want to go on a mountain bike ride in the middle of the day? Cool, don’t forget your helmet! Need to pick the kids up from school? Nice, you’ve got parent of the year in the bag. We stay connected through Slack and workcations, including one annual trip that is funded by the company. + Our engineers value elegant code, but move fast.We’re writing code that runs on top of existing websites. Some tests only run for a few days before disappearing (though some do so well they become a permanent part of the client’s site). If “minimum viable product” isn’t in your lexicon, you aren’t a good fit. + Communication is critical.We’re a remote company. That makes communication — including writing and reading comprehension — extremely important. You’ll work closely with engineers, designers and writers. This is not a simple “write specs and close tickets” gig. Successful applicants enjoy the process of defining and clarifying specs, documenting processes, improving processes, seeing their ideas and work affect millions of users, and uploading custom emoji to Slack. + We’re relentlessly focused on our client’s happiness.The PM is a client-facing role. Managing a client relationship virtually takes a different type of skill set – the PMs have to be both a strategic partner, the customer (represented by the data), teacher and project manager over the phone/email/Slack, all while delivering an exceptional level of service. This type of interaction is not for everyone, and we completely understand. It’s not easy! + We are not perfect.At the core of experimentation is the lesson to be learned from the test, whether a win, loss or inconclusive. We extend this concept to everything we do by setting the bar high for our team and fostering an environment of radical candor and constant learning.

This short essay sums up the philosophy we operate by: This is Professionalism: arches.io/2014/03/this-is-professionalism/ Sound like something you are interested in? Read on.