Pioneering advancements in blockchain technology infrastructure, Blockstream is the leading company extending Bitcoin at the protocol level to support a broad range of new asset types and financial markets. Blockstream supports values of decentralization, privacy, end-to-end security, user control, and open, permissionless innovation.
As a DevOps / Production Support Engineer you will be responsible for all aspects of operational maintenance and incident response for a 24×7 mixed cloud and bare metal Linux production operations environment. You will oversee day to day deployments, ensuring that service SLAs are met, and responding to outages as necessary.
Ideally, you have experience in both formal operational roles — a NOC or equivalent environment — and in startup DevOps or SRE roles. You will have the ability to work creatively within a standard set of operational guidelines. You thrive on well-defined process and you are proactive about ensuring that operational process bridges the gap between expectation and real-life experience.
You will enjoy a fast-paced creative atmosphere of a well-funded FinTech Series A startup, multitude of growth opportunities, excellent compensation and benefits, flexible working schedule, and an option for telecommute.
***A strong preference is given to the candidates living in Europe or in Asia.
Responsibilities:
Oversight of Operational Environment: You will be responsible for being aware of the state of a running system and being familiar with every piece of it; you will be the first person to notice indications of operational anomalies and be capable of responding proactively well before an incident becomes service affecting.
Change Management: You will be responsible for managing changes to the running system in order to maintain SLAs. You will work closely with Engineering to track changes during development, at the point of deployment, and in production.
Ownership of Infrastructure: You will own, as part of the Production Services team, the infrastructure required to maintain production services, including monitoring and notification services, network infrastructure, and cloud service accounts.
Engineering Support: You will support ongoing Engineering efforts and provide input into systems design in support of SLAs. You will provide Engineering with day-to-day technical support and provide support for development environments.
Customer Interactions: You will act as the primary liaison with external customers in relation to production business-to-business services and will maintain relationships with vendors and service providers.
Requirements:
5+ years of experience in a formal operational environment (Data Center or ISP NOC or equivalent)
Understanding of operational responsibility and ability to own running services with little oversight.
Ability to perform all aspects of Unix / Linux server administration in Cloud and bare metal environments.
Exert Shell scripting skills
Strong Cloud experience (AWS, Google Cloud Services, Azure)
24×7 Operations Experience
Security Orientation: genuine enthusiasm for all aspects of security — network, physical, operational.
Comprehensive understanding of security practices in a distributed environment.
Ability to work with Software Engineering to ensure operations-focused systems design.
Experience with a subset of languages: Python, Ruby, Go, Rust, Javascript
Pluses:
Experience in DevOps and test/deployment automation
Network Engineering experience
Server Hardware experience
Data Center experience
Cluster administration experience
Software Engineering background
Bitcoin miner experience
Financial systems experience
Telco / ISP NOC or Operations background
Big Data experience
Chef / Ansible / Puppet etc.
GitHub or other repositories
To Apply:
Please share your resume in PDF, text or Word format. And we love to read Cover Letters!
Please share your own projects, Open Source contributions for immediate review
Tell us why you would be excited to work for Blockstream
