Position Description:
As our customer base continues to grow, we’re looking for a Professional Services Engineer to join our Professional Services team to lead and execute customer implementation projects while driving new revenue through identifying upsell opportunities and new user adoption.
Job Duties and Responsibilities:
Lead and execute the technical implementation of projects to ensure successful deployment and adoption of Egnyte solutions by customers
Act as liaison between customers and internal teams such as Engineering, Product Management and technical support to solve technical problems and propose new feature development
Engage multiple constituents at the customer organization – Business users and IT
Requirements:
Strong technical skills that cover one or more of the following areas:
3+ years of experiencewith administering all aspect of File Services
Windows File Services
Samba Files Services
Windows, Linux operating systems
Microsoft Active Directory
Network and troubleshooting experience
Virtualization experience (Hyper V or ESXi)
Scripting and automation experience (PowerShell or Python)
Experience consuming web service API (REST or SOAP) preferred
Experience with JSON data exchange format preferred
Storage platforms NAS, SAN a plus
Experience administering Microsoft Azure and Amazon Web Services (AWS) preferred
Windows, Mac desktop experience
Prior experience implementing enterprise software or supporting enterprise applications in technical capacity
Strong experience in Customer Facing Implementation roles
Excellent customer engagement, presentation and communication skills
Fluency of spoken and written command of English. Other language (French, German or Spanish) proficiency is a plus
Bachelor’s degree in Computer Science or related technical discipline preferred
Willing to travel to customer sites within the EMEA region – up to 10% of time
The Offer:
Salary from 8 000 PLN Gross depending on skills
Flexible forms of employment and working hours
Geek friendly and energetic environment
Stock options
Multisport
Private medical health care
In-house english classes
Training and conferences budget
Team lunches and events
Egnyte is privately held and funded by top notch investors such as: Google Ventures, Kleiner Perkins Caufield & Byers, Polaris Partners, Floodgate Fund, Northgate, CenturyLink and Seagate.
Apply today by sending your Resume in english tojobs_poland@egnyte.com. Add "Professional Services Engineer" in a subject line. You are more than welcome to share with us everything you are proud of: links, portfolio, github repositories etc.
I hereby agree for my personal data, included in my job application, to be processed in line with the needs of recruitment, in accordance with the Law on Personal Data Protection of 29 August 1997 (Law Gazette from 2002, No.101, heading 926, as amended).
