About the job:
We are seeking a Project Manager to join our Professional Services team. Our Data business is growing and as a Project Manager you will be responsible for leading one or more project teams in delivering end-to-end projects and solutions to our existing and new customers.
Responsibilities:
Project planning, management & monitoring
Creating project plans that map out the tasks, milestones, key deliverables for the project and showing the assignment of resources to these tasks/deliverables.
Managing scope according to a Statement of Work (SoW) written to govern the project / customer engagement. Ensuring that scope extensions are identified and managed to agreed change processes.
Accurately forecasting the effort remaining on your project to ensure the correct inputs to revenue recognition, resourcing/recruitment
Reporting accurate project status and preparing status reports suitable for Customer, internal stakeholders.
Capturing project risks and actively managing and mitigating these
Acting as a point of escalation for all customer issues or for internal stakeholders.
Successfully closing out the project and ensuring a full and complete handover to any maintenance team, if applicable.
Project Governance & KPIs
Defining and agreeing the project KPIs, acceptance criteria and ensuring project is tracking to both.
Leading project review sessions / deep dives to review status of project timeline, technical deliverables, revenue, resource forecast and CSAT and taking corrective action where required.
Communication & Stakeholder Management
Engaging with Sales and Solution Architects during pre-sales phases and ensuring a successful handoff from Sales, ensuring all aspects of the contract, commercials and customer expectations are understood.
Working with QA and developers to ensure optimal, quality-assured solutions to our customers
Engaging with Customer to ensure successful project outcomes.
Continuous Improvement
Actively improve processes within Scrapinghub to improve the efficiency and effectiveness of internal processes.
Identify examples of best practices to contribute to an overall Scrapinghub project methodology.
Support learning objectives within own team including contributions to open source projects.
Requirements:
5+ years of technical project management experience, coupled with People Management responsibility
Strong working knowledge of Project Management methodologies.
An excellent communicator with proven influencing and negotiating skills
Natural ability to work independently and without boundaries
Flexibility to meet work demands within international time zones
Disciplined in planning and execution to achieve goals
Strong Customer relationship and commercial awareness skills
