The Senior Cloud Platform Engineer will work with Higher Logic’s production operations as well as internal IT and is responsible for production and development cloud hosting for Higher Logic’s online community platform. This position requires the ability to work independently on multiple concurrent complex projects to deliver technical solutions, executing road maps and promotion of best practices. Success in this position is largely dependent on the ability to exhibit a high degree of technical skill in a 7x24x365 global production environment. This is a full time on-site position with the DevOps Team.
Responsibilities
Propose designs and solutions that meet operational, functional and security requirements
Promote, mentor and facilitate best cloud practices within DevOps and Engineering
Implement solutions in support of increasing developer velocity
Execute core road map and critical path implementations
Participate in capacity expansions, security updates and maintenance windows
Monitor performance and health of cloud infrastructure
Implement improvements based on analysis of monitoring tools (availability and security)
Lead operations incident response
Assist in creation, exercise and execution of disaster recovery plan
Provide tier one on call technical support
Communicate weekly status on all activities and initiatives
Qualifications
BS in Computer Science / MIS, or equivalent experience
Excellent communication skills
Expert level in AWS configuration, operations and deployment
Experience with AWS services: EC2, Opsworks, S3, KMS, SQS, SES, RDS, DynamoDB, CloudWatch, CloudFormation, CloudTrail, Lambda, EFS, Glacier, Kinesis, AWS Glue, Athena, Redshift
AWS Certified DevOps Engineer – Professional certification is a plus
Experience with one or more of Chef/Puppet/Ansible/Terraform
Experience with continuous software delivery pipelines and containers
Proficiency with at least one high level language, C# preferred
4 years Windows/Linux administration experience
Experience with Active Directory forest and ADFS
Experience with Azure Active Directory Sync Service
Knowledge of TCP/IP fundamentals, routing and security concepts
Familiarity with database backup and recover (SQL Server and RDS)
Familiarity with diagram tools, e.g. Visio or equivalent
