Salesforce, the Customer Success Platform and world’s no. 1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: A technology model in cloud computing, a pay-as-you-go business model, and an integrated corporate philanthropy model, also known as the 111 model, where we give 1% of our technology, 1 % of our time, and 1% of our resources back to our communities.
Our culture is based on the concept of Ohana, which means family in Hawaiian. In the #SalesforceOhana culture, Innovation, Customer Success, and Giving Back are the core values that make our work meaningful, but just as important as WHAT our team does together is HOW we work together. This means we also value Trust, Transparency, Equality for All, Wellness and Fun. These are the values that unite us, inspire us, and make us uniquely Salesforce.
Role Description: As part of the Salesforce Public Sector and Federal Civilian business unit, we provide PaaS and SaaS cloud solutions to both government customers, which meet NIST, FedRAMP, and other applicable standards.
We’re looking for exceptional candidates to join the Federal Solution Engineering team. The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and removing all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to discover business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements and provide business value. Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. Oh, and don’t forget those communication and presentation skills. They usually come in handy in our line of work. Finally, the ability to take complex pieces of technology and explain them in a simple and easy to understand way will seal the deal! If you believe you have these skills, we want to talk to you.
Responsibilities:
Understand customer goals and challenges and map those back to the Salesforce product portfolio
Design, build, and demonstrate innovative solutions to address these challenges
Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking
and security stack
Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge
necessary to be effective in the position
Attain quarterly and annual objectives defined collaboratively with management
Respond effectively to RFIs/RFPs
Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment
Minimum Qualifications:
B. S. Computer Science, Software Engineering, MIS or equivalent work experience
8+ years experience as a solution/sales engineer for a CRM company or similar technology
Knowledge of related applications, relational database, web technology, and cyber-security
Web and application server programming experience such as Java, LAMP, SOAP, etc.
Solid oral, written, presentation and interpersonal communication skills
Ability to work as part of a cross-functional team to solve technical problems
Preferred Qualifications:
Federal industry experience.
Familiarity with Salesforce technology
Familiarity with US Government Cloud Compliance standards and certifications
Posting Statement
https://www.salesforce.com/uk/?ir=1 and https://www.salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. https://www.salesforce.com/uk/?ir=1 and https://www.salesforce.org do not accept unsolicited headhunter and agency resumes. https://www.salesforce.com/uk/?ir=1 and https://www.salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with https://www.salesforce.com/uk/?ir=1 or https://www.salesforce.org.
