Casetext is looking for a customer support specialist with 4+ years of experience to join our customer support team. Your job will be to speak to our customers about the features of our legal research software products, help troubleshoot problems with customers’ accounts, set up subscriptions, and support our sales team. You’ll join one of the most-awarded and fastest-growing companies in the legal technology market.

This is a full-time job that requires 40 hours per week. However, the job does not need to be done during traditional “business hours” during the workweek. We are actually looking for candidates who are open to exploring alternative work schedules, where a portion of the 40 hours per week can be performed in the evenings, or on weekends. This job is entirely remote.

Casetext is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.