We are looking to hire a customer service representative / office assistant. The ideal candidate is somebody who is a quick learner, energetic, has a clean, warm, friendly personality, and enjoys dealing with people!

Requirements

The Receptionist is expected to: Protect the legal, financial and moral well being of the dealership; Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits; Accurately file receipts and permits to maintain an accurate record keeping process to ensure quick data retrieval; Be a teacher to support the efforts of other employees to be successful; Seek ways to improvebusiness operations efficiencies and customer service

Primary Duties:

Ensure maximum productivity, customer service and cost control
Achieve customer service satisfaction standards while facilitating incoming calls and traffic
Effectively greets, communicates and guides customers to appropriate departments for assistance
Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members
Effectively communicate with and perform all job duties requested by management
Operate with integrity
Demand the highest ethical standards from self and others Set an example of good attitude and professionalism, including a neat, orderly and safe work environment
Communicate and help resolve customer complaints and adjustments
Regularly required to sit, stand, talk, hear, use hands and fingers and move about facilities
Required to operate equipment in a safe manner at all times
Perform other duties as required
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position

Customer Service

the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness

Quality

the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality

Dependability

the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance

Benefits based on experience.