About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our global network, product-focused community, and enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions help brands connect with shoppers and gather valuable user-generated content at an unprecedented scale. This content reaches worldwide audiences by leveraging our extensive and continually growing retail, social, and search syndication network. We also make it easy for brands and retailers to turn real-time consumer feedback into actionable business insights through intuitive tools and dashboards. The outcome: smarter shopping, more loyal customers, higher sales, and better products.
The challenge we’re solving: Brands and retailers often struggle to build genuine connections with consumers. It’s difficult to deliver content that is both trustworthy and inspiring during the moments that matter most across the discovery and purchase journey. The result is time and money spent on content that doesn’t attract new shoppers, convert them, or earn their long-term loyalty.
Our brand promise: closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices across North America, Europe, Asia, and Australia.
We are looking for a Senior Solutions Consultant to join our Global Center of Excellence (CoE). Reporting directly to the Manager of Solutions Consulting, you will act as a lead technical resource for our most complex, high-stakes sales cycles. This is not just a demo-focused role—you’ll be a “player-coach” who helps set the technical standards for the entire global organization.
What You’ll Do: Technical Leadership & StrategyStrategic Sales Execution: Lead discovery and technical presentations for key accounts and complex deals, bringing the executive-level credibility needed to close global business.
The “Standard Bearer”: Partner with the Manager to define, pilot, and launch new demo standards and technical processes that will be rolled out across the global team.
Product-to-Field Liaison: Serve as a bridge between Engineering and the Go-To-Market (GTM) team. You’ll master complex product updates and translate them into value-driven stories for the broader SC team to use.
Competitive Intelligence: Lead initiatives across the department to improve competitive intelligence and develop repeatable technical playbooks.
Mentorship: Support the Manager’s “Exceptional Coaching” mission by mentoring junior team members, conducting peer reviews, and helping build a culture of technical excellence.
What You’ll Do: Operational ExcellenceProcess Innovation: Assess and pilot new tools for the SC department to improve operational efficiency and technical capabilities.
Global Enablement: Act as a subject matter expert (SME) to help train the team on market trends, industry best practices, and new product features.
Market Presence: Represent the company at industry conferences and events, staying ahead of trends so our technical strategy remains competitive.
What You’ll Bring:SaaS Expertise: 5+ years of experience in Solutions/Sales Engineering or Technical Consulting within the SaaS industry.
Technical Authority: Proven ability to quickly learn complex software and clearly explain its value to both technical and executive audiences.
Global Perspective: Strong understanding of global sales segments, including how to work with different buyer personas and varying levels of technical maturity.
Coaching Mindset: While this is an individual contributor role, you must be motivated to mentor others and provide direct, thoughtful feedback to peers.
Mobility: Ability and willingness to travel up to 30% for customer meetings, internal summits, and industry events.
Why This Role?You’ll be a foundational member of our Global Center of Excellence. This role gives you the rare opportunity to shape not only individual deals, but the overall framework for how our company sells globally. You’ll work in a fast-paced, high-growth environment where your technical expertise directly influences the product roadmap and the company’s bottom line.
$190,000 – $215,000 per year
At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe that transparency and integrity build trust, we want to share that we expect the OTE (on-target earnings) for this position to fall within the range shown above, based on Bazaarvoice’s good-faith estimate at the time this posting was made. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good-faith estimate of the expected OTE range, Bazaarvoice reserves the right to offer compensation outside this range if the assumptions and understandings change during the interview process. Your recruiter can provide more details about the OTE range and total compensation package during the hiring process. If this compensation range is close to what you’re looking for, we encourage you to apply!
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Why Join Bazaarvoice?
Customers Come First
We measure our success by our customers’ outcomes.
We approach every situation with a customer-first mindset.
Transparency & Integrity Build Trust
We believe in the value of authentic feedback—it’s part of who we are.
We do the right thing when faced with tough decisions. Transparency and trust strengthen how we all perform.
Passionate Pursuit of Performance
Our energy is contagious because we hire for passion, drive, and curiosity.
We enjoy what we do—and we stay intensely focused on our mission.
Innovation Over Imitation
We aim to innovate, because we’re not satisfied with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and value diverse perspectives.
We prioritize what’s best for Bazaarvoice over what’s best for any individual or team.
As a stronger company, we build a stronger community.
Commitment to Diversity and Inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants based on their experience, talent, and qualifications, without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other characteristic protected by federal, state, or local law in every location where the company operates. We believe that diversity and an inclusive culture are key drivers of creativity, innovation, and performance. A diverse workforce—and an environment that welcomes different viewpoints—also strengthens our ability to achieve our vision of building the world’s smartest network of consumers, brands, and retailers.
The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
