People and Culture Operations Executive
The Role:
Are you a highly organised and detail-oriented HR professional with a passion for operational excellence and employee experience? Do you thrive in fast-paced, dynamic environments where accuracy, compliance, and people-centricity go hand in hand? If so, we’d love to meet you.
Why Join Us?
At XM, our People & Culture team plays a key role in creating an exceptional employee experience while ensuring our P&C operations run smoothly, efficiently, and in full compliance with local regulations. As we continue to grow, we are looking for a dedicated People & Culture Operations Executive to join our Athens office and support the seamless execution of our P&C operational framework.
This is an exciting opportunity for an HR operations professional who enjoys working with HR systems, employee lifecycle processes, compliance, and process optimisation while contributing to a collaborative and people-first culture.
🎯 P&C Operations & Compliance Excellence
- Manage day-to-day P&C operational activities in compliance with Greek labour law and internal policies and group governance standards
- Prepare and maintain employment documentation, contracts, employee records, and digital files, ensuring accuracy, confidentiality, GDPR compliance, and data integrity
- Support internal audits and ensure all P&C documentation is properly maintained and compliant with regulatory requirements
- Monitor employee attendance, leave balances, and absences, ensuring accurate record-keeping and reporting
- Stay up to date with Greek employment legislation and P&C best practices, providing operational recommendations where needed
- Support the implementation and ongoing administration of the Greek Digital Work Card
- Coordinate local Health & Safety operational requirements in alignment with group policies and local legislation, in collaboration with external H&S consultants and the occupational physician
🎯 Employee Lifecycle & Experience
- Support the end-to-end onboarding experience, ensuring new joiners receive a smooth, engaging, and professional introduction to XM
- Support key employee lifecycle processes, including probation reviews, contract amendments, internal transfers, and offboarding procedures
- Act as a trusted point of contact for employees regarding P&C operational matters, policies, and procedures
- Foster a strong, supportive, and people-centric local employee environment through active communication, visibility, and day-to-day interaction with employees
- Support employee wellbeing, engagement, culture, and employer branding initiatives that strengthen the employee experience and reinforce XM’s culture
🎯 Payroll & Benefits Administration
- Assist with payroll preparation by collecting, validating, and auditing payroll-related data
- Collaborate closely with payroll teams to ensure timely and accurate payroll execution
- Administer employee benefits programs, including private medical insurance, pension plans, and allowances, while responding to employee queries in a professional and timely manner
🎯 P&C Systems & Process Improvement
- Maintain and update P&C systems and employee databases, ensuring data accuracy and operational efficiency
- Support the continuous improvement and optimisation of P&C processes and workflows to enhance departmental effectiveness
- Collaborate closely with Group P&C teams, Centers of Excellence, and regional stakeholders to ensure alignment, consistency, and best practice implementation across P&C operations and processes
- Assist in P&C projects and cross-functional initiatives that contribute to the evolution of the P&C function
- BSc/MSc in Human Resources Management, Business Administration, or a related field
- At least 4 years of solid experience in HR Operations, HR Administration, or People Operations within a structured, fast paced, multinational organisation
- Solid understanding of Greek labour law and hands-on experience applying it in day-to-day HR operations
- Familiarity with ERGANI & Ergani II platforms and the Greek Digital Work Card system
- Experience preparing, validating, and auditing payroll-related HR data for accurate submission to the payroll team for final processing
- Excellent organisational and prioritisation skills, with the ability to manage multiple tasks in a fast-paced environment.
- High level of professionalism, discretion, confidentiality, and attention to detail
- Strong communication and interpersonal skills, with a collaborative and service-oriented mindset
- Fluency in both Greek and English (written and spoken)
- Proficiency in Microsoft Office Suite and HRIS/HR platforms
- Attractive remuneration package
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
- Deep Dive – First Interview with Your Future Team
- Test Your Edge – Personality Assessment
- Final Connection – Final Interview
To apply for this job, please visit the application page
