Our Austin office is one of the largest hubs at Luxury Presence — 150 people working out of one space every day. As we scale, the day-to-day of running an office that size (vendors, events, the hundred small things that make a space feel intentional) needs a dedicated owner. Today, those threads are split across leaders and operators who could be focused on the business. We need someone to absorb all of that and make Austin a place people are genuinely excited to come into.

This is a high-trust, high-visibility role. You’ll be the person every employee in the building turns to when something needs to happen, and the person leaders rely on to keep the office running without ever having to think about it.

What You’ll Own

Office Operations

• Run the day-to-day of the Austin office across 150 employees: supplies, snacks, mail, vendors, cleaning, facilities, security, and everything in between.

• Anticipate needs before they become asks. Spot what’s missing, broken, or about to break, and handle it.

• Source, negotiate, and manage vendor relationships at the volume a 150-person office requires. Hold them to a high bar.

Culture & Experience

• Plan and run consistent in-office moments people actually look forward to: team lunches, happy hours, celebrations, holidays, milestones.

• Dial in the physical space so it feels intentional and energizing, not generic.

• Set the tone in the office. You’re often the first face people see when they walk in.

Leadership Support

• Absorb the operational tasks that currently land on senior leaders’ plates so they can focus on the business.

• Handle confidential information, leader requests, and visitor interactions with discretion and polish.

What We’re Looking For

Skills and Experience

• 3+ years of office management, executive assistant, or operations coordinator experience at a fast-growing company.

• Track record of running a busy office with multiple stakeholders, competing priorities, and high volume.

• Comfortable with the standard SaaS stack (Google Workspace, Slack, Zoom).

• Experience managing vendors and negotiating contracts.

• Experience planning events and culture moments people actually enjoy.

Attributes

• Anticipatory. You see what’s needed before anyone asks, and you act on it.

• Fast and trustworthy. You move quickly, follow through, and close loops — at the volume a 150-person office requires.

• Calm under simultaneous demands. Multiple requests at once don’t rattle you.

• Warm and present. People genuinely like seeing you in the office.

• Discreet. You handle sensitive information and leader requests with maturity.

• You take extreme ownership of the office experience. There’s no "not my job" in your vocabulary.

~$26.44 – $36.06/hr based on 2,080 hrs/yr
Location: Austin, TX (in-office, Monday–Friday, 8:30am–5:30pm)
Team: Go-to-Market Ops
Reports to: Chief Revenue Officer