Build something people love
Wealthsimple is on a mission to help everyone achieve financial freedom by rethinking what it means to manage your money. Using smart technology, we make financial services that are often confusing and expensive transparent and affordable for everyone. We’re Canada’s largest fintech company, with 3+ million users who trust us with over $100 billion in assets—and we’re only just getting started.
We’re looking for someone who thinks big, handles the details, and keeps things simple. You’ll join a high-standard, fast-moving team where you’re trusted to take ownership of your work, communicate openly, and deliver improvements that enhance our clients’ lives. Collaboration, humility, and a strong focus on quality are how we get things done.
About the Team:
The Fraud Investigations team is part of Wealthsimple’s Security & Risk CXO Group, which sits under the Client Experience Operations team. Wealthsimple’s Security & Risk Group covers both investigative and operational fraud functions, including prevention, detection, investigation, and client experience. The team is essential in protecting our clients and maintaining trust in Wealthsimple’s services.
The Investigator will assess incidents involving suspected financial crime against Wealthsimple and its customers and recommend improvements to future measures. The Investigator will proactively uncover potential financial crime through in-depth analysis and respond effectively to reported allegations of financial crime.
Choose Your Path: Our Fraud Pillars
- Cash & Banking: Focuses on money movement, EFT/cheque fraud, and protecting our core banking features. You thrive in high-volume, fast-paced transaction monitoring.
- Identity & Onboarding: Focuses on Account Takeovers (ATO), identity theft, identity conflicts, and onboarding fraud. You’re highly adaptable, learn quickly, and pay close attention to detail.
When you apply, you’ll have the chance to highlight your expertise in one of these areas.
In this role you will have the opportunity to:
- Conduct thorough, detailed investigations into suspected financial crime activity.
- Apply critical thinking and use data analysis and pattern-detection techniques to uncover financial crime.
- Use internal systems and tools to gather information and document case findings.
- Address and remediate activity deemed fraudulent or suspicious in line with industry and business best practices.
- Handle multiple cases simultaneously while meeting case closure Service Level Agreements within established timelines.
- Communicate directly with customers to investigate and resolve cases.
- Take part in weekly and monthly calibration sessions with peers and relevant internal teams to identify fraud trends.
Skills we are looking for:
- Minimum 1 year of fraud experience, with strong attention to detail and strategic thinking.
- Resourceful, persistent, and able to thrive in a fast-paced environment.
- Proven knowledge of fraud management frameworks, processes, controls, prevention systems, and technology—specifically in a financial services setting.
- Ability to collect, organize, and analyze large datasets accurately and precisely.
- Excellent communication skills (written and verbal), strong analytical abilities, and a detail-oriented mindset.
Compensation & Equity
🤑 Hourly pay range: Candidates in Canada can expect an hourly pay range of CAD $25.00–$31.25. Your actual compensation will be based on your skills, experience, and level. Exceptional candidates may be considered above the top of the range, and pay can increase quickly for those who make a significant impact.
🚀 Total compensation: In addition to base pay, this role includes equity compensation. We use clear job levels and market-based salary bands to keep compensation fair and consistent across the company.
Why Wealthsimple?
📈 Retirement savings matching plan through Wealthsimple for Business
🌴 Generous PTO
👥 A wide variety of peer and company-led Employee Resource Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)
🌎 We’re a remote-first team with 1,500+ employees across North America—and one of the best parts of working here is the people. You’ll work alongside incredibly talented, curious, and driven teammates who genuinely care about doing great work.
Join our Canadian success story and help shape the financial future for millions.
Read our Culture Manual and learn more about how we work.
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is encouraged to embrace new technologies—including AI—and tools that help us rethink how we work, solve problems faster, and create even more value. We’re looking for people who aren’t just comfortable with change, but energized by it. Our commitment is to build a company that evolves as quickly as the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we build products for a diverse world, and we need a diverse team to do that successfully. We strongly encourage applications from everyone, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple offers an accessible candidate experience. If you need any accommodations or adjustments during the interview process and beyond, please let us know—we’ll work with you to provide the support you need and make reasonable accommodations to help you participate. We’re continuously improving our accessibility practices and welcome feedback or suggestions on how we can better accommodate candidates with accessibility needs.
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