Pixc is looking for a Customer Happiness Manager to help our most valuable and highest potential customers succeed.
You’ll be working directly with the highest value and highest potential Pixc merchants to make sure they have a fantastic experience with Pixc.
You’ll be responsible for retaining high value merchants as well as help convert high potential merchants to Pixc customers.
DAY TO DAY
- Check in with Pixc customers to see how you can go beyond to help them.
- Reach out to potential and trial customers to help convert them
- Provide ideas to the product team about how we can improve the product and experience for our customers
REQUIREMENTS
- Experience with eCommerce (and photoshop is a plus)
- Experience working with B2B (SMBs)
- Awesome people skills, as well as perfect written and spoken communication
- Attention to detail
- Ability to work independently and manage priorities in a fast-paced environment.
- Startup experience a plus
If you are passionate about eCommerce and customers, please apply 🙂
Salary and compensation
$30,000 — $45,000/year
Equity
0.0 – 1.0
