DAKCS Software Systems is an industry leader in simplifying the process of accounts receivable management and collection software by creating innovative cloud and on-premise collection agency management software solutions. We specialize in accounts receivable management, collection management, predictive dialing/IVR, e-payment, client access, self-service and e-signature requirements with elegantly designed, configurable enterprise solutions.
We are looking for a dynamic, driven, full-time software developer to join our custom programming team. This team spends a majority of their time working on custom projects requested by DAKCS users and customers. Members of this team must possess strong skills in innovation, creativity, and problem solving to be successful in their position.
- Work with customers daily to design, code, test, and troubleshoot custom software projects
- Work with the customer and/or customer’s clients to verify program needs and desired functionality
- Define scope of work and provide timeline estimates and establish pricing for custom development projects
- Create project documentation and confirm protocols and processes are followed
- Ensure custom projects conform to organizational guidelines, ensuring alignment with corporate goals and strategy
- Assist other teams in the organization with new and existing projects
- Provide support and customer service to those customers requesting custom services
- Fix/write code to resolve customer concerns
Strong communication skills and the ability to speak with customers to interpret project requirements from non-technical sources. Strong time-management skills and the ability to handle multiple projects at the same time.
- BS in related field and at least 1-2 years experience in the technology arena,
- Customer service experience working with software related problems, reading, programming, and debugging code
- Knowledge of SQL, C++ and C#
- Learn and understand current proprietary software technologies
- Ability to diagnose and correct software related issues
- Experience working with LINUX/UNIX operating systems
- Understand and write code to aid in solving customer concerns
- Read and understand directions and help document those directions as they relate to understanding software applications
- Competitive salary
- Very stable & challenging work
- Joining a company who highly values their employees
- Casual environment
- Medical, dental, life, disability, generous paid time off, holiday pay
- Company celebrations
- Much more
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