Sprinklr is looking for a pre-sales Solution Consultants, Senior Solutions Consultant and Large Enterprise Solution Consultants.

• You will partner with Sales on our most strategic clients.

• You will be Instrumental in the sales cycle, bringing their technical and industry expertise to create compelling solutions for customers.

• You have both the technical knowledge and business acumen to work through complex use cases. You draw from your sales experience to deliver solutions in a compelling manner.

• Understand Sprinklr’s offerings and integrations inside and out.

• Partner with sales to uncover a customer’s current and future states and their goals in order to map an end-to-end solution.

• Internal and external stakeholders will view you as a strategic advisor.

• Be a clear communicator who can command a room from C-suite down to practitioner.

• Your presentation mediums vary from platform demonstrations to whiteboard sessions, storyboards and workshops.

• You will work with many internal stakeholders including our Product & Engineering teams in order to define customer requirements and impact our roadmap.

• Stay up to dated on industry trends, emerging technologies and can provide credible thought leadership in the customer experience space.

• Our Sr. Solutions Consultants will be mentors across the Solutions Consulting team coaching fellow team members.

Main Responsibilities:

• Acts as a key member of account teams with sales and other internal stakeholders for our largest enterprise customers.

• Attends client meetings to conduct in depth discovery on the customer’s current and future states and positive business outcomes.

• Creates compelling presentations and collateral that demonstrate our solutions and the value they provide against a customer’s required capabilities.

• Delivers presentations both virtually and in person.

• Works with customers to educate them on the business value Sprinklr can provide.

• Assists Sales and Services in creating multi-year deployment plans.

• Assists Sales in the response to RFXs.

• Frequently travels to on-site client meetings or industry events.

• Creates re-usable collateral for the entire global presales team.

• Keeps up with our training schedule and maintain up to date Sprinklr product certifications.

Skills & Experience

• Experience in a pre-sales role at a SaaS company.

• Experience in marketing, advertising, customer care, business intelligence or commerce spaces.

• Familiar with CRM, Marketing Automation, Business Intelligence and Social Media.

• Methodical and meticulous approach to preparation and execution.

• Expertise in Entertainment, Hospitality or Retail industries preferred.

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